01 / 10 / 2021
Relevant codes of practice, safeworking and signalling requirements are applied when planning train operations
01 / 10 / 2021
Post-uncoupling inspection/tests are carried out in accordance with operating procedures and workplace requirements
01 / 10 / 2021
Local safety requirements are identified and followed in accordance with workplace procedures
01 / 10 / 2021
1 Plan and prepare for shunting operation 1.1 Shunting requirements are confirmed through workplace documents and/or relevant personnel
01 / 10 / 2021
Reporting/documentation is completed in accordance with workplace procedures as required
01 / 10 / 2021
Stable electric passenger train On arrival at stabling location, train is secured and brakes are cut out/isolated
01 / 10 / 2021
Communications protocols are established and performed in accordance with workplace requirements as required
01 / 10 / 2021
2 Stable electric passenger train 2.1 Train is shunted and/or stabled in accordance with workplace instructions and procedures
01 / 10 / 2021
1 Conduct pre-stabling checks 1.1 Train stabling requirements are confirmed through workplace documents and/or relevant personnel
01 / 10 / 2021
Relieving driver position is taken up at correct time and location in accordance with organisational requirements
01 / 10 / 2021
Carriages or vehicles are shunted and secured in accordance with directions, workplace procedures and rail regulations
01 / 10 / 2021
Operate heritage steam locomotive Acceleration and braking techniques are applied safely within track, road and weather conditions
01 / 10 / 2021
2 Stable heritage motive power unit 2.1 Hazards are identified, risks are assessed and risk control measures are implemented
01 / 10 / 2021
Acceleration and braking techniques are applied safely within track, road and weather conditions
01 / 10 / 2021
Motive power unit is secured to prevent roll away, in accordance with directions and workplace procedures
01 / 10 / 2021
Outcomes of post-operational checks are recorded in accordance with workplace procedures
01 / 10 / 2021
Motive power units and control system set-up are checked to ensure safe operational status
01 / 10 / 2021
Brake test is conducted on each train section with assistance from appropriate personnel
01 / 10 / 2021
1 Position equipment and motive power unit/s 1.1 Remote control equipment and motive power units are positioned in required locations
01 / 10 / 2021
Pantographs are raised or lowered in accordance with manufacturer and organisational procedures, as required
01 / 10 / 2021
1 Prepare motive power units for coupling 1.1 Identification and location of motive power units to be coupled is confirmed
01 / 10 / 2021
Check and replenish fuel, oil, water and sand levels Equipment is used in accordance with manufacturer and organisational procedures
01 / 10 / 2021
Fuel, oil, water and sand levels are checked in accordance with manufacturer and/or organisational procedures
01 / 10 / 2021
2 Undertake general train examination 2.1 Examination is undertaken in accordance with organisational procedures
01 / 10 / 2021
Conditions are assessed and necessary actions are taken to ensure examination is effective
01 / 10 / 2021
Location of examination and information about items to be examined are obtained and activities are planned
01 / 10 / 2021
Examination is started at planned time and location to minimise delays to train availability
01 / 10 / 2021
Communication is maintained with relevant personnel to ensure safe, efficient and complete roll-by inspection
01 / 10 / 2021
1 Prepare for roll-by inspection Appropriate documentation is read to confirm inspection requirements
01 / 10 / 2021
Features, functions and location of locomotive and associated equipment are identified
01 / 10 / 2021
Pre-departure checks are carried out to ensure locomotive is braking and powering effectively and is safe to move
01 / 10 / 2021
Equipment defects are identified, rectified and recorded or relevant personnel are advised for assistance
01 / 10 / 2021
1 Light fire and raise steam 1.1 Roster is checked and interpreted for day’s train driving activities
01 / 10 / 2021
1 Start heritage motive power unit 1.1 Roster is checked and interpreted for day’s train driving activities
01 / 10 / 2021
1 Identify basic locomotive configurations 1.1 Different locomotive configurations are identified
01 / 10 / 2021
Different motive power unit types and/or gauges currently in operation are identified
01 / 10 / 2021
1 Identify basic motive power unit types 1.1 Different motive power unit types and/or gauges currently in operation are identified
01 / 10 / 2021
Use available resources and equipment to make the casualty as comfortable as possible
01 / 10 / 2021
2.1 Perform cardiopulmonary resuscitation (CPR) in accordance with Australian Resuscitation Council (ARC) guidelines
01 / 10 / 2021
Relevant stakeholders to whom rolling stock faults and anomalies are reported, are identified
01 / 10 / 2021
Identify rail track vehicles and rolling stock Types of trains and rolling stock are identified
01 / 10 / 2021
2 Test train brake operation 2.1 Brake tests are conducted to ensure compliance to required rail industry standards
01 / 10 / 2021
Prepare for train brake testing Faults are identified and appropriate corrective action is taken to ensure operational safety
01 / 10 / 2021
1.3 Train is isolated or secured in accordance with workplace procedures to make the work area safe for testing
01 / 10 / 2021
Modified brake tests are conducted in accordance with workplace procedures to meet required rail industry standard, as required
01 / 10 / 2021
Faults are identified and appropriate corrective action is taken to ensure operational safety
01 / 10 / 2021
Aspects of equipment found to be outside operational specifications are reported for appropriate action
01 / 10 / 2021
Visual inspection is conducted in accordance with workplace procedures to identify any defects that would prevent safe transit
01 / 10 / 2021
1 Carry out preparation checks 1.1 Location of train is determined in accordance with allocation procedures
01 / 10 / 2021
Equipment defects are identified, reported, rectified and recorded or relevant personnel are advised for assistance
01 / 10 / 2021
Relevant WHS/OHS and regulatory requirements are followed to ensure safety and to prevent injury and damage
01 / 10 / 2021
1 Prepare for work activities 1.1 Roster is checked and interpreted for day’s train driving activities
01 / 10 / 2021
Corrective action is taken to rectify faults and ensure minimum delay to planned running schedule
01 / 10 / 2021
1 Prepare for pre-departure checks 1.1 Checks and relevant procedures and standards are identified
01 / 10 / 2021
Air continuity test is conducted to ensure train braking system meets functional specifications
01 / 10 / 2021
Brake test records are completed to reflect inspection results in accordance with workplace policies and procedures
01 / 10 / 2021
Defective rolling stock not fit to run is identified and detachment arrangements are made in compliance with workplace procedures
01 / 10 / 2021
Relevant personnel are informed of remedial or appropriate action required prior to resumption of train service
01 / 10 / 2021
Location for full train examination is confirmed and relevant personnel are notified of examination
01 / 10 / 2021
1 Prepare for examination 1.1 Train consist and information on load detail is established for examination purposes
01 / 10 / 2021
Identify situations where personal safety of customers or colleagues may be threatened and organise appropriate assistance.
01 / 10 / 2021
Identify conflict situations. 1.1.Identify potential for conflict and take swift and tactful action to prevent escalation.
01 / 10 / 2021
Refund claim application processes are completed to ensure transaction details are recorded
01 / 10 / 2021
Strategies to promote products and services are developed in accordance with workplace policies and procedures
01 / 10 / 2021
Documentation is drafted in accordance with workplace rules, regulations and guidelines
01 / 10 / 2021
Staff involvement in apprehending offender/s is undertaken within legal and workplace parameters
01 / 10 / 2021
Facilities and transportation units under surveillance are regularly monitored to identify and record inappropriate behaviour
01 / 10 / 2021
1.3 Queuing systems and barriers are set up to ensure ticket checks are comprehensive
01 / 10 / 2021
Resources to implement ticket checks are arranged to suit anticipated passengers numbers
01 / 10 / 2021
1.3 Assistance from other staff is sought when customer inquiries cannot be fully answered
01 / 10 / 2021
Customer inquiries are responded to courteously and efficiently by phone and face-to-face
01 / 10 / 2021
1.3 Work activities are conducted in compliance with relevant state/territory safeworking regulations for activities concerned
01 / 10 / 2021
Relevant safeworking system for area where work activities are to be carried out is identified prior to commencing work
01 / 10 / 2021
2.2 Factors that increase the risk of fatigue-related accidents and incidents are minimised
01 / 10 / 2021
2 Implement strategies to minimise fatigue 2.1 Workplace procedures are assessed to minimise fatigue
01 / 10 / 2021
Potential causes of fatigue are identified and action is taken to minimise their effects in accordance with company procedures
01 / 10 / 2021
Assistance requirements for accidents and emergencies are clarified and reported immediately to appropriate parties
01 / 10 / 2021
Workplace procedures for dealing with accidents, fire and emergencies are identified and followed
01 / 10 / 2021
Appropriate language, protocols, procedures and codes are followed when using communications systems
01 / 10 / 2021
2.5 Messages are transmitted clearly and precisely, and user ethics and protocols are followed
01 / 10 / 2021
Process for relocating load is proposed including predicting and planning for potential difficulties
01 / 10 / 2021
Instructions concerning tram operation are given to relevant personnel to ensure safe and efficient running
01 / 10 / 2021
Electric tram is operated in accordance with relevant codes of practice, workplace procedures and instructions
01 / 10 / 2021
Driving requirement is identified and confirmed from roster, shift card or other authorised documentation
01 / 10 / 2021
1.4 Test procedures are confirmed with appropriate staff as required and necessary permission is obtained
01 / 10 / 2021
Equipment and components are tested after start-up in accordance with manufacturer’s specifications and workplace procedures
01 / 10 / 2021
Float, goods and services are prepared in accordance with workplace policies and procedures
01 / 10 / 2021
2.3 Use of concession, special and privilege passes is monitored for compliance with organisational policies
01 / 10 / 2021
Prepare for revenue protection activities Strategies to check customer ticketing are confirmed
01 / 10 / 2021
Deal with customer inquiries Customer inquiries are responded to courteously and efficiently by phone and face-to-face
01 / 10 / 2021
Contributions are made to determining appropriate roles and responsibilities for the successful completion of the activity
01 / 10 / 2021
In an accident or illness, medical assistance and support is arranged as required in accordance with workplace procedures
01 / 10 / 2021
Communications are maintained with relevant personnel to determine appropriate course of action
01 / 10 / 2021
Relevant rules for the applicable safeworking system are followed when carrying out activities as part of rail operations
01 / 10 / 2021
WHS/OHS issues are raised with designated personnel in accordance with workplace procedures and relevant legislation
01 / 10 / 2021
Documented safety critical communications are recorded and retained in accordance with workplace procedures and regulatory requirements
01 / 10 / 2021
Check communications system requirements System features and control functions are identified
01 / 10 / 2021
Calculations involving fractions, percentages and mixed numbers, along with using the four basic processes, are performed as required
01 / 10 / 2021
1 Carry out calculations Items are counted singly and in batches, and sorted numerically as required
01 / 10 / 2021
Faults and defects identified during checks are repaired and/or reported in accordance with workplace procedures
01 / 10 / 2021
Allocation of electric trams is checked in conjunction with tram controllers and roster clerk
01 / 10 / 2021
1 Plan and prepare electric tram Roster is checked and interpreted for day’s tram driving activities
01 / 10 / 2021
1 Prepare for financial transactions 1.1 Float, goods and services are prepared in accordance with workplace policies and procedures
01 / 10 / 2021
Potential problem situations are quickly identified and steps are taken to defuse the situation in accordance with agreed procedures
01 / 10 / 2021
1.4 Staff are allocated to planned activities in accordance with organisational procedures and policy
01 / 10 / 2021
1 Prepare for revenue protection activities 1.1 Strategies to check customer ticketing are confirmed
01 / 10 / 2021
Assistance from other staff is sought when customer inquiries cannot be fully answered
01 / 10 / 2021
1 Deal with customer inquiries 1.1 Customer inquiries are responded to courteously and efficiently by phone and face-to-face
01 / 10 / 2021
1.2 Contributions are made to determining appropriate roles and responsibilities for the successful completion of the activity
01 / 10 / 2021
Implications of emergency, potential emergency or abnormal situation are evaluated in accordance with workplace requirements
01 / 10 / 2021
Response to incident or accident is in accordance with workplace emergency procedures and relevant regulatory requirements
01 / 10 / 2021
1.2 Workplace procedures for WHS/OHS and related work instructions for controlling risks in a workplace are accurately followed
01 / 10 / 2021
Provide timely and accurate operational information and coordination 1.3 Rail network condition advice is provided
01 / 10 / 2021
1 Check communications system requirements 1.1 System features and control functions are identified
01 / 10 / 2021
1 Carry out calculations 1.1 Items are counted singly and in batches, and sorted numerically as required
01 / 10 / 2021
1.2 Storage locations are determined and potential routes to be followed are identified
01 / 10 / 2021
1.2 Sign-on/log-on procedures at the depot are completed and monorail train to be operated is correctly identified
01 / 10 / 2021
2 Berth and shut down an electric tram 2.1 Hazards are identified, risks are assessed and risk control measures are implemented
01 / 10 / 2021
1.2 Sign-on/log-on procedures at the depot are completed and tram to be driven is correctly identified and located
01 / 10 / 2021
1.2 Allocation of electric trams is checked in conjunction with tram controllers and roster clerk
01 / 10 / 2021
1 Plan and prepare electric tram 1.1 Roster is checked and interpreted for day’s tram driving activities
01 / 10 / 2021
Test procedures and parameters are identified in accordance with workplace procedures and manufacturer specifications
01 / 10 / 2021
OHS system is developed which clearly states commitment to OHS and compliance with legislative requirements .
01 / 10 / 2021
2. Analyse and evaluate risks 2.1 Analyse and document risks in consultation with relevant stakeholders
01 / 10 / 2021
2. Contribute to supplier selection process 2.1 Gather and evaluate information on potential suppliers
01 / 10 / 2021
Assist with procurement planning Contribute to establishing procurement requirements to achieve project objectives
01 / 10 / 2021
1.2 Ensure plans achieve the quality, time and cost specifications agreed with customers
01 / 10 / 2021
1.1 Investigate, identify, assess, and include the needs of customers in planning processes
01 / 10 / 2021
Appropriate information and training is provided to employees to enable implementation of correct emergency procedures.
01 / 10 / 2021
1.1. An OHS business plan and program is developed for the enterprise in consultation with designated personnel and/or management.
01 / 10 / 2021
1.1 Identify and evaluate opportunities for collaborative alliances according to organisational and program objectives
01 / 10 / 2021
1.2 Define and communicate expected short- and long-term benefits and trade-offs with pertinent stakeholders
01 / 10 / 2021
1. Identify benefits and trade-offs 1.1 Evaluate benefits and their alignment to organisational objectives
01 / 10 / 2021
1.2 Engage with pertinent stakeholders and agree on communication approaches in accordance with organisational policies and procedures
01 / 10 / 2021
1. Promote the program vision 1.1 Maintain alignment of the program vision with the sponsoring organisation mission and values
01 / 10 / 2021
1. Direct planning of program risk management 1.1 Select and modify the program risk methodology to match the context for risk
01 / 10 / 2021
1. Secure program funding 1.1 Determine, document and communicate ongoing funding requirements with pertinent stakeholders
01 / 10 / 2021
1.2 Monitor and evaluate internal and external program contexts for circumstances that may require changes to the desired future state
01 / 10 / 2021
1. Envision the desired future state 1.1 Define and agree description of the desired future state with pertinent stakeholders
01 / 10 / 2021
1. Plan workforce requirements 1.1 Scope workforce requirements needed to achieve organisational goals
01 / 10 / 2021
Circulate budgets and ensure managers and supervisors are clear about budgets, reporting requirements and financial delegations
01 / 10 / 2021
1. Implement a monitoring and evaluation strategy 1.2 Consult with stakeholders and the community
01 / 10 / 2021
1. Develop a mentoring plan Identify scope and boundaries of the mentoring relationship according to organisational procedures
01 / 10 / 2021
1.1 The potential for coaching and mentoring within the work group/organisation is researched.
01 / 10 / 2021
Develop strategies for the inclusion of volunteering into key organisation policies and strategies
01 / 10 / 2021
1. Review and develop volunteer program policies and systems Research volunteering trends impacting volunteer involvement
01 / 10 / 2021
1. Promote the service to the community Identify, access and analyse information that informs promotional activities
01 / 10 / 2021
1. Reflect on own practice Undertake self-evaluation in conjunction with supervisors and/or peers
01 / 10 / 2021
1. Plan information gathering activities Identify situations where research may be required to support and improve own work practice
01 / 10 / 2021
2. Facilitate the development of Board 2.1 Communicate the organisation’s governance policy to new Directors
01 / 10 / 2021
3.6 Communicate organisational progress in relation to business and strategic plans as well as areas of concern
01 / 10 / 2021
Identify and document the relationships between governance issues and management issues
01 / 10 / 2021
1.2 Use practices that acknowledge and accept differences and accurately identify diverse needs of colleagues
01 / 10 / 2021
Develop and implement strategies in consultation with appropriate people to maximise work performance and outcomes
01 / 10 / 2021
1. Contribute to and promote effective work practices Develop and implement plans to meet the day to day activities of the work group
01 / 10 / 2021
Clearly define roles and responsibilities of each party, including level and type of service provision
01 / 10 / 2021
2.2 Clearly define roles and responsibilities of each party, including level and type of service provision
01 / 10 / 2021
3.4 Provide information to relevant parties about the plan and the processes to be used
01 / 10 / 2021
1. Research information required for legal compliance Identify sources of information about compliance requirements
01 / 10 / 2021
1.2 Identify and use assessment tools to obtain information about the needs of families within a specific community
01 / 10 / 2021
Identify and collaborate with networksto inform assessment of family needs in the community
01 / 10 / 2021
1.2 Identify the needs of people involved in the relationship and determine appropriate support and response options
01 / 10 / 2021
Engage with people to determine interpersonal relationship needs 1.1 Source and review available information to inform communication
01 / 10 / 2021
Respond to a family member’s concerns about their child 1.1 Discuss observations about the child in the service
01 / 10 / 2021
Gather sufficient information about needs from a range of sources to enable decisions to be made
01 / 10 / 2021
Reflect on use of communication strategies with regard to workplace diversity and identify potential improvements
01 / 10 / 2021
Research diversity in the workplace Collect and evaluate quantitative and qualitative workplace diversity data
01 / 10 / 2021
Implement stakeholder consultation strategies for specialist information and options for future action
01 / 10 / 2021
Develop and promote practice standards Develop standards of practice and promote to workers
01 / 10 / 2021
1. Establish coordination function Work with the client and other services to determine the service provision requirements
01 / 10 / 2021
Identify and adhere to legal requirements to establish the organisation or social enterprise
01 / 10 / 2021
3.5 Proactively seek opportunities to influence government decision and policy making in line with community issues and priorities
01 / 10 / 2021
1.2 Investigate the needs of individuals as the basis for service provision in line with consumer participation and engagement plan
01 / 10 / 2021
Conduct consultations with colleagues, clients, carers and other stakeholders to identify and define issues of concern
01 / 10 / 2021
Research information about particular issues relating to client rights and interests and document accordingly
01 / 10 / 2021
3.1 Develop and communicate procedures to help implement workplace sustainability policy
01 / 10 / 2021
1. Establish risk context 1.5 Review strengths and weaknesses of existing arrangements
01 / 10 / 2021
Progressively review project baselines to ensure nominated benefits are consistent with organisational expectations
01 / 10 / 2021
Review and evaluate pre-existing strategic, business and operational plan, if available
01 / 10 / 2021
2.1 Determine information requirements and undertake or commission research to deliver relevant information
01 / 10 / 2021
1.3 Review or develop organisational values to support the vision and mission statement
01 / 10 / 2021
2.1 Identify and implement consultative processes to maximise participation in the organisation development process
01 / 10 / 2021
1. Develop organisation development plan 1.1 Analyse strategic plans to determine organisation development needs and objectives
01 / 10 / 2021
2.3 Encourage, test and recognise new ideas and entrepreneurial behaviour where successful
01 / 10 / 2021
Review existing policies and practices against strategic objectives to identify where changes are required
01 / 10 / 2021
Identify change requirements and opportunities Identify strategic change needs through an analysis of organisational objectives
01 / 10 / 2021
1.2 Review existing policies and practices against strategic objectives to identify where changes are required
01 / 10 / 2021
1 Identify change requirements and opportunities Identify strategic change needs through an analysis of organisational objectives
01 / 10 / 2021
Research planning requirements Analyse strategic plans to determine human resource strategic direction, objectives and targets
01 / 10 / 2021
2 Establish budgets and allocate funds 2.1 Use previous financial data to determine allocations for resources
01 / 10 / 2021
1. Develop a mentoring plan 1.1. Identify scope and boundaries of the mentoring relationship according to organisational procedures
01 / 10 / 2021
1.2 Develop strategies for the inclusion of volunteering into key organisation policies and strategies
01 / 10 / 2021
1. Review and develop volunteer program policies and systems 1.1 Research volunteering trends impacting volunteer involvement
01 / 10 / 2021
1.2 Apply models of volunteering to develop volunteering roles within the organisation
01 / 10 / 2021
1.1 Develop and implement processes and procedures to support the identification of volunteer roles
01 / 10 / 2021
1. Promote the service to the community 1.1 Identify, access and analyse information that informs promotional activities
01 / 10 / 2021
1. Reflect on own practice 1.1 Undertake self-evaluation in conjunction with supervisors and/or peers
01 / 10 / 2021
1.1 Identify situations where research may be required to support and improve own work practice
01 / 10 / 2021
Identify situations where research may be required to support and improve own work practice
01 / 10 / 2021
. Research new policy initiatives 1.1 Evaluate existing policies to determine their currency and relevance
01 / 10 / 2021
Invite the person to share their life experience, values, hopes, expectations and needs
01 / 10 / 2021
Ensure reference and promotional material is updated on a regular basis to support the communication process
01 / 10 / 2021
1.3 Prepare promotional material and/or written service proposal for presentation to client
01 / 10 / 2021
Prepare for client meeting Ensure reference and promotional material is updated on a regular basis to support the communication process
01 / 10 / 2021
1.3 Identify required professional and personal performance standards and use to monitor stress and emotional wellbeing
01 / 10 / 2021
Calculate funding requirements, including budget, current funding arrangements and future projections
01 / 10 / 2021
1.2 Develop and implement strategies in consultation with appropriate people to maximise work performance and outcomes
01 / 10 / 2021
Determine partnership requirements according to organisation needs analysis and strategic directions
01 / 10 / 2021
1.1 Determine partnership requirements according to organisation needs analysis and strategic directions
01 / 10 / 2021
1. Research information required for legal compliance 1.1 Identify sources of information about compliance requirements
01 / 10 / 2021
1.1 Identify and reflect on social and cultural perspectives in the community and their impact on the assessment process
01 / 10 / 2021
1. Engage with people to determine interpersonal relationship needs 1.1 Source and review available information to inform communication
01 / 10 / 2021
Respond to a family member’s concerns about their child Discuss observations about the child in the service
01 / 10 / 2021
1. Explore the needs of the child and family with parent/s Work collaboratively with parent/s to identify needs of the child and family
01 / 10 / 2021
1. Research diversity in the workplace Collect and evaluate quantitative and qualitative workplace diversity data
01 / 10 / 2021
1.2 Identify critical issues that influence relationships and communication with Aboriginal and/or Torres Strait Islander people
01 / 10 / 2021
1.2 Identify strategies for continuous improvement which relate to case management practice and integrate into work systems
01 / 10 / 2021
1. Develop and promote practice standards Develop standards of practice and promote to workers
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