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Unit Sector
General ICT
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Identify requirement for community of practice | 1.1 Map organisational knowledge 1.2 Identify existing informal communities of practice (CoPs) 1.3 Identify situations where staff will benefit from closer cooperation across organisational boundaries 1.4 Identify those in disparate areas that share work goals |
2. Devise spaces for involvement | 2.1 Enable electronic meeting spaces 2.2 Enable shared storage areas, both public and private 2.3 Enable group mailing capability 2.4 Enable other appropriate technical facilitators |
3. Invite participation | 3.1 Publicise collaborative tools 3.2 Invite staff in areas identified above to group events, such as training and conferences 3.3 Allow new groups to coalesce spontaneously 3.4 Accept different levels of participation |
4. Assist evolution of community | 4.1 Facilitate regular contact within CoPs 4.2 Enable evolution of CoPs, including the disbanding of a CoP where its purpose has been achieved
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