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Cultural differences are accommodated in verbal and non-verbal communication

01 / 10 / 2021 Essay Updates

This paper circulates around the core theme of Cultural differences are accommodated in verbal and non-verbal communication together with its essential aspects. It has been reviewed and purchased by the majority of students thus, this paper is rated 4.8 out of 5 points by the students. In addition to this, the price of this paper commences from £ 99. To get this paper written from the scratch, order this assignment now. 100% confidential, 100% plagiarism-free.

Unit Sector

Not applicable.

Elements and Performance Criteria



Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.


Communicate with customers and colleagues from diverse backgrounds 


Customers and colleagues from all cultural groups are valued and treated with respect and sensitivity


Cultural differences are accommodated in verbal and non-verbal communication


Where language barriers exist, efforts are made to communicate through use of gestures or simple words in the other person’s language


Assistance from colleagues, reference books or outside organisations is obtained as required


Deal with cross-cultural misunderstandings 


Issues that may cause conflict or misunderstanding in the workplace are identified


Difficulties are addressed with the appropriate people and assistance is sought from team leader/supervisor as required


When difficulties or misunderstandings occur, possible cultural differences are considered


Efforts are made to resolve misunderstandings, taking account of cultural considerations


Issues and problems are referred to the appropriate team leader/supervisor for follow-up

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