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Monitor welfare of colleagues Monitor stress and emotional wellbeing of colleagues, and where issues arise, take appropriate action in accordance with organisation standards and procedures

01 / 10 / 2021 Essay Updates

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Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements define the essential outcomes

Performance criteria specify the performance needed to demonstrate achievement of the element

1. Monitor welfare of colleagues

1.1 Monitor stress and emotional wellbeing of colleagues, and where issues arise, take appropriate action in accordance with organisation standards and procedures

1.2 Use practices that acknowledge and accept differences and accurately identify diverse needs of colleagues

1.3 Identify required professional and personal performance standards and use to monitor stress and emotional wellbeing

1.4 Regularly use self assessment and reflectivebehaviour strategies to monitor performance

1.5 Regularly seek formal and informal performance feedback and act upon it as appropriate

1.6 Plan appropriately to identify current and potential areas of need within organisation and develop proposals to support these areas

2. Conduct structured debriefings following an incident

2.1 Plan, prepare and conduct debriefing in line with organisation standards and procedures

2.2 Schedule debriefing as soon as possible following the incident

2.3 Conduct debriefing in a safe environment and in a manner that facilitates open discussion

2.4 Use appropriate debriefingtechniques to encourage further exploration of emotions and experiences to assist in reflection on issues

2.5 Use appropriate questioning to encourage colleagues to explore and acknowledge their concerns

2.6 Identify indicators ofrisk to self or others and respond according to the degree and nature of the risk

2.7 Document and report outcomes of debriefings in accordance with organisation standards and procedures

2.8 Identify and promptly respond to colleagues needing additional support and refer in accordance with organisation guidelines



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