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Unit Sector
Management and Leadership – Project Management
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Facilitate effective decision making and accountability | 1.1 Negotiate and communicate clear roles and responsibilities within the program and make available to all relevant stakeholders 1.2 Confirm and agree decision making roles with stakeholders 1.3 Document decisions and accountabilities relevant to the program objectives 1.4 Make valid and reliable decisions regarding complex priorities and competing demands using repeatable methods |
2. Implement systems and methods | 2.1 Establish suitable systems and processes to meet program objectives 2.2 Implement effective management control systems to monitor program progress against organisational objectives 2.3 Generate audit documentation, presenting information and distributing reports to all pertinent stakeholders 2.4 Establish and monitor process efficiency and support it with suitable program policy |
3. Ensure program compliance | 3.1 Identify both organisation and external compliance requirements relevant to the program 3.2 Establish and securely maintain audit records in accordance with relevant legislation 3.3 Report on compliance within regular intervals to relevant authorities and pertinent stakeholders 3.4 Identify and implement actions to rectify non-compliant behaviours, processes and products |
4. Enable program support services | 4.1 Identify management and internal personnel support needs for the program 4.2 Evaluate and establish appropriate systems to support management and personnel with implementation 4.2 Establish skill development support systems for program personnel to meet program needs 4.3 Implement program support protocols within an organisation in accordance with organisational policies |
