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1.2. Establish ground rules and negotiate realistic expectations

01 / 10 / 2021 Essay Updates

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Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

1. Develop a mentoring plan

1.1. Identify scope and boundaries of the mentoring  relationship according to organisational procedures

1.2. Establish ground rules  and negotiate realistic expectations

1.3. Establish and maintain confidentiality of the relationship in accordance with legislation policy and procedures 

2. Facilitate mentoring relationship

2.1. Develop learner`s confidence, self-esteem, respect and trust in the mentoring relationship

2.2. Share personal experiences and knowledge with the person being mentored according to agreed objectives

2.3. Support the person being mentored to develop and use skills in problem solving and decision making

2.4. Use personal and professional networks to assist the person being mentored

2.5. Provide information, guidance and constructive guidance to enhance engagement in the workplace

2.6. Use techniques for resolving differences  without damaging the relationship, and obtain assistance according to organisational policy and procedures

3. Monitor mentoring relationship

3.1. Provide planning assistance and guidance as requested by the person being mentored in a form and style to suit their requirements

3.2. Provide feedback to the person being mentored on progress towards achieving the expectations and goals of the mentoring process

3.3. Recognise and discuss changes in the mentoring relationship  with appropriate stakeholders 

3.4. Negotiate and manage closure of the mentoring arrangement once objectives have been met

4. Evaluate effectiveness of mentoring

4.1. Establish and discuss benefits  gained from the mentoring process

4.2. Reflect on and articulate the personal benefits gained from providing mentoring

4.3. Identify and report the outcomes of the mentoring arrangement and the benefits to the organisation  according to organisational policy and procedures to improve the mentoring system or program



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