Which one of the following is considered to be a nonmarket stakeholder of business?

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WEEK 2 QUIZ 2

Question 1

The emergence of a public issue indicates that:

Question 2

Firms that believe they can make decisions unilaterally, without taking into consideration their impact on others are:

Question 3

Contemporary issue management:

Question 4

The role of special interest groups is an important element in acquiring intelligence from the:

Question 5

The “graying” of the population is an example of:

Question 6

Customer environmental intelligence includes:

Question 7

A corporation’s issue management activities are usually linked to:

Question 8

The drivers of stakeholders of engagement are:

Question 9

Overtime, the nature of business’s relationship with its stakeholders often:

Question 10

Stakeholder engagement is, at its core, a:

Question 11

The issue management process has how may stages?

Question 12

When working well, the issue management process:

Question 13

Issue ripeness refers to:

Question 14

Proactive companies are:

Question 15

Stakeholder engagement is:

Question 16

Stakeholder partnerships, high-tech communication networks, and sustainability audits are examples of:

Question 17

Corporate power refers to:

Question 18

All of the following are examples of the phases of Corporate Social Responsibility except:

Question 19

This occurs when financial organizations provide loans to low-income clients or solidarity lending groups (a community of borrowers) who traditionally lacked access to banking or related services.

Question 20

When undertaking social initiatives, a company:

Question 21

Scholars
have found:

Question 22

When a person or group of people identify a social need and use their entrepreneurial skills to address this need, this process is called:

Question 23

The iron law of responsibility says that:

Question 24

Which of the following examples does not show a company guided by enlightened self-interest?

Question 25

When businesses bring products and services to the many people in the world who have traditionally been beyond the reach of global commerce, they are said to be:

Question 26

A company who complies with the laws and regulations set by the government is:

Question 27

A social enterprise:

Question 28

The costs of corporate social responsibility may ultimately be passed on to the:

Question 29

Executive conscience, acts of charity, and philanthropic funding are examples of:

Question 30

Corporate social responsibility (CSR) means that a corporation should:

WEEK 3 QUIZ 3

Question 1

When the benefits of an action outweigh its costs, the action is considered ethically preferred according to:

Question 2

People’s ethical beliefs come from:

Question 3

Business executives are finding that a trusting, ethical relationship with a business partner is:

Question 4

As business becomes increasingly global:

Question 5

Which statement characterizes the moral reasoning typically found in a child?

Question 6

In a 2010 study of 400 companies, what percentage of firms said the benefits of the Sarbanes-Oxley Act outweighed its costs?

Question 7

Which of the following examples best illustrate an ethics issue based on cross-cultural contradictions?

Question 8

A conception of right and wrong is:

Question 9

A bottom-line mentality in business is reflected in which statement?

Question 10

A just or fair ethical decision occurs when:

Question 11

As an additional employee benefit to promote spirituality, companies have begun to provide employees with the services of:

Question 12

A purchasing agent directing her company’s orders to a firm which she received a valuable gift, is an example of:

Question 13

People everywhere depend on ethical systems to tell them whether their actions are:

Question 14

Cross-cultural contradictions arise due to:

Question 15

According to a 2009 opinion poll, Americans hold a dim view of:

Question 16

Building ethical safeguards into a company’s everyday routines is called:

Question 17

All of the following are commitments of the Principles of the Code of Professional Conduct of the American Institute of Certified Public Accountants except:

Question 18

Integrity-based ethics programs:

Question 19

Which U.S. Act prohibits executives representing U.S.-based companies from paying bribes to foreign government officials, political parties, or political candidates?

Question 20

Ethisphere Magazine recognizes and rewards ethical leadership and business practices worldwide according to their:

Question 21

In the United States and Latin America, ethics policies were found to be primarily:

Question 22

Which of the following is not an example of an ethical criterion?

Question 23

If a manger approaches ethics with benevolence in mind, he or she would stress what?

Question 24

When a bank employee makes trades using the firm’s money without its authorization, the practice is called:

Question 25

The critical component in installing an effective ethics program is:

Question 26

By law, the financial records of publicly held companies are required to be:

Question 27

The unspoken understanding among employees of what is and is not acceptable behavior is called:

Question 28

Which ethical criterion is described by the idea that a company should strive for efficiency?

Question 29

Ethics policies typically cover all of the following issues except:

Question 30

Most ethics or compliance officers are generally entrusted to:

WEEK 5 QUIZ 4

Question 1

A firm that has global operations has:

Question 2

The purpose of the World Trade Organization is to:

Question 3

Technological innovation has aided the spread of globalization by:

Question 4

Representation on the World Bank’s board of directors is based on:

Question 5

What U.S. company is the best example of using globalization to reduce the price of its products?

Question 6

Single-party rule by communist parties still remains in:

Question 7

Global market channels involve a firm producing goods in:

Question 8

The term “race to the bottom” refers to:

Question 9

An example of a Global Action Network, or GAN, is:

Question 10

The primary purpose of the International Monetary Fund is to:

Question 11

A critic of globalization might argue that companies decide to manufacture in China mainly because of China’s:

Question 12

The richest 1 percent of the people in the world receives as much income annually as:

Question 13

The three strategies of globalization can be summarized using what three words?

Question 14

The loan policies of the World Bank:

Question 15

A society where economic power is concentrated in the hands of government officials and political authorities is called:

Question 16

The emerging trend in gathering audit information directly from workers using their mobile phones is called:

Question 17

Global corporate citizenship is more than espoused values, it requires:

Question 18

Financial, social and environmental results are reported together in a firm’s:

Question 19

BSR (formerly Business for Social Responsibility) helps its 300 member companies:

Question 20

The Ronald McDonald House charity, operated by McDonald’s has been criticized for:

Question 21

Some companies have created a department of corporate citizenship to:

Question 22

When a company decides to publicize information collected in a social audit, this is called:

Question 23

Which of the following is not a motivation for publishing a corporate social report?

Question 24

According to a survey conducted by The Economist in 2008, how many respondents say corporate citizenship can help increase their companies’ profits?

Question 25

When a company puts its commitment to social and environmental responsibility into practice worldwide, not only locally or regionally it is called:

Question 26

Companies see the need to build more coherent initiatives as they move into the:

Question 27

According to the scholar Simon Zadek six benefits of social audits include all of the following except.

Question 28

A systematic evaluation of an organization’s social, ethical, and environmental performance is called a(n):

Question 29

According to Philip H. Mirvis’ and Bradley K. Googins’ model, how many stages are there of global corporate citizenship?

Question 30

Which of the following organizations have developed standards to judge corporate performance?

WEEK 5 QUIZ 5

Question 1

Policies that affect the supply, demand, and value of a nation’s currency are:

Question 2

The primary way of accomplishing public policy is through:

Question 3

The Mullahs in Iran is an example of the power of government derived from:

Question 4

Governments being asked to ban the use of cell phones by drivers are examples of a public policy:

Question 5

Deregulation is often:

Question 6

Studies show that texting while driving is:

Question 7

Public policy is a basic set of goals, plan
s and actions undertaken by:

Question 8

Reregulation is:

Question 9

Government’s role is to create and enforce laws that:

Question 10

Patterns of government taxing and spending that are intended to stimulate or support the economy are:

Question 11

Total social regulation costs are:

Question 12

When a government orders companies not to conduct business in another country because of a war, human rights violations, or lack of a legitimate government; these orders are called:

Question 13

Managers’ understanding of government regulations is:

Question 14

Economic regulations:

Question 15

Which car company did not seek bailout loans from the U.S. government following the 2009 worldwide economic recession?

Question 16

Firms in the chemical industry, which must contend with frequently changing environmental regulations and the risk of dangerous accidents, usually have:

Question 17

The information strategy tool most used by business is:

Question 18

Lobbyists, under U.S. law, must disclose their:

Question 19

When a business seeks to overturn a law after it has been passed or threatens to challenge the legal legitimacy of the new regulation in the courts, this is called:

Question 20

Companies have been permitted to contribute to political action committees since:

Question 21

Trade associations are:

Question 22

In a 2011 Harris poll, how many people believed that political action committees were seen as too powerful?

Question 23

To influence government policymakers’ actions, an information strategy involves:

Question 24

When managers become personally involved in developing public policy, the firm is at what level of business political involvement?

Question 25

A corporate political strategy does not:

Question 26

3 out of 3 points

Correct

One of the most common financial-incentive strategy tools is:

Question 27

Which of the following is not a constituency-building strategy tool?

Question 28

Advocacy ads are also called:

Question 29

A common tactic in a financial-incentive political strategy is:

Question 30

When a firm solicits its stockholders for political contributions for a particular candidate by letter and then sends those contributions to the candidate on behalf of its stockholders, it is called:

WEEK 6 QUIZ 6

Question 1

The Sustainability Consortium organized to advance life-cycle analysis for thousands of products includes all of the following companies except:

Question 2

Which of the following is an example of industrial ecology in practice?

Question 3

By promoting the use of clean cookstoves in developing nations, a global alliance hopes to reduce:

Question 4

Depletion of the ozone layer, destruction of the rain forests, and species extinctions all have an impact on:

Question 5

Rapid economic development is often accompanied by:

Question 6

A shared resource, such as land, air, or water, that a group of people uses collectively is a(n):

Question 7

Which of the following is an example of a nonrenewable resource?

Question 8

This company called its plan to tackle climate change “Plan A” because there is no “Plan B”:

Question 9

The most successful global businesses in coming years will be those companies that:

Question 10

In which year was the first World Summit on Sustainable Development held?

Question 11

A thin layer of gas that protects the earth from excessive ultraviolet radiation from the sun is:

Question 12

Which of the following countries has not ratified the Kyoto Protocol?

Question 13

The commitments of the Convention on Biological Diversity include:

Question 14

The idea that companies have a continuing responsibility for the environmental impact of their products or services, even after they are sold is called:

Question 15

The Carbon Disclosure Project found that:

Question 16

Which of the following is indicative of a firm in the pollution prevention stage of the corporate environmental responsibility model?

Question 17

The Environmental Protection Agency (EPA) was created:

Question 18

Which of the following is the most advanced stage of corporate environmental responsibility?

Question 19

When companies develop a reputation for environmental excellence, and they produce and deliver products and services designed to attract environmentally aware customers, this is called:

Question 20

In 2011 how many of the world’s top 250 companies issued an integrated sustainability report?

Question 21

Which of the following is not true about the guidelines for sentencing environmental wrongdoers set by the U.S. Sentencing Commission?

Question 22

Environmental justice is a movement to:

Question 23

Companies that reduce pollution and hazardous waste, reuse or recycle materials, and operate with greater energy efficiency achieve a competitive advantage due to:

Question 24

Which of the following is true about the Toxic Substances Control Act?

Question 25

Being able to continue their activities indefinitely, without altering the carrying capacity of the earth’s ecosystem, is a characteristic of:

Question 26

Which country has made the greatest progress in reducing its solid waste stream?

Question 27

Subaru Automotive of America’s effort to minimize waste is an example of:

Question 28

Some researchers believe that business firms moving towards ecological sustainability results in:

Question 29

Hydraulic fracturing, or “fracking,” has the following benefit:

Question 30

When businesses form voluntary, collaborative partnerships with environmental organizations and regulators to achieve specific objectives this is called:

WEEK 7 QUIZ 7

Question 1

Anti-spam legislation was passed by which country making it a crime to send unsolicited e-mail messages to people’s private e-mail addresses or cell phones:

Question 2

This program intends to bring lower-income Americans online by making broadband Internet access affordable for households with at least one child and an annual income below $29,000.

Question 3

The buying and selling of goods and services electronically is called:

Question 4

This term refers to the practical applications of science and knowledge to commercial and organizational activities.

Question 5

A pain or numbness in your thumbs caused by constant e-mailing, messaging, or Internet surfing on hand-held devices is called:

Question 6

The practice of using fake business emails in order to trick users into divulging personal data, such as usernames and passwords, is called:

Question 7

The use of publicly accessed servers to store users’ text photos, videos and other data at remote sites, rather than on their own computers is called:

Question 8

According to an investigation published in the Archives of Internal Medicine, since the digitalization of medical records:

Question 9

In 2011, 1.2 billion people worldwide used social networking sites:

Question 10

In 2012, the Anti-Phishing Working Group (APWG) reported that how many of the world’s computers were infected with some type of malware?

Question 11

The phase of technology that focuses on building material goods and manual labor is:

Question 12

According to the text, despite the world becoming more hyper-connected, this region still suffers from an important lag in adopting information and communication technology.

Question 13

Which of the following countries is not one of the top 15 Internet user
s?

Question 14

A group of people who leap to the most dreadful conclusions while researching health matters online are called:

Question 15

A 2012 study found that Internet access in African-American homes was how much less than Caucasian homes?

Question 16

Over time the role of the CIO:

Question 17

In some economically developed countries and most developing countries around the world genetically modified food was:

Question 18

In a study of CIOs from around the world, McKinsey & Company found that most CIOs reported to their:

Question 19

This term describes sensors and actuators that are embedded in physical objects – from roadways to pacemakers – and are linked through wired and wireless networks.

Question 20

The number of Americans who actively use mobile-banking services in 2009 and thus were increasingly vulnerable to hacking was:

Question 21

According to The International Federation of the Phonographic Industry (IFPI), worldwide sales of music fell by how much in 2009?

Question 22

A CIO is the company’s:

Question 23

In 2011 this region contained the highest commercial value of unlicensed (pirated) software:

Question 24

In 2005, this school announced that it would admit some of the 17 business applicants who had hacked into its computerized database:

Question 25

This international gathering brought together leaders from the United States and 27 European countries to address the global nature of cyberattacks:

Question 26

In 2005, the United Nations approved a declaration that:

Question 27

According to the Center for Responsible Nanotechnology how many separate and severe risks are associated with nanotechnology.

Question 28

3 out of 3 points

Correct

The application of engineering to create materials on a molecular or atomic scale is:

Question 29

The practice of downloading copyrighted songs was challenged because it:

Question 30

The “Perfect Citizen” program, monitored by the National Security Agency, is designed to protect against cyber assaults focused on:

WEEK 8 QUIZ 8

Question 1

Institutional investors are sometimes referred to as:

Question 2

In response to concerns about the lack of transparency in financial accounting, Congress passed a new law called the:

Question 3

In 2010, median compensation for directors at the largest U.S. corporations was (rounded to the nearest $10):

Question 4

The main reason that American executives are paid so much is:

Question 5

The mission of the Securities and Exchange Commission (SEC) is to:

Question 6

Which if the following is not a legal right of stockholders?

Question 7

Corporate governance involves the exercise of control over a company’s:

Question 8

How are directors (members of corporate boards) selected?

Question 9

The directors of a company are a central factor in corporate governance because they:

Question 10

The Securities and Exchange Commission outlaws:

Question 11

Which of the following is not a function of board committees?

Question 12

The board committee that administers and approves salaries and benefits of high-level managers in a company is called the:

Question 13

Which of the following arguments opposes the idea of high executive pay?

Question 14

The activism of institutional investors in other countries has been spearheaded by:

Question 15

Which of the following is not an argument for high executive compensation?

Question 16

The law requiring that toys and infant products be tested before sale is called the:

Question 17

An identifying marker placed on a user’s computer hard drive during visits in order to identify the user during each subsequent visit and to build profiles of their behavior over time is called a:

Question 18

In some cases, businesses have banded together to agree on how they will treat their customers. This is called:

Question 19

The act that requires lenders to inform borrowers of the annual rate of interest to be charged, plus related fees and services charges is called:

Question 20

Which of the following limits the collection of information online from and about children under the age of 13?

Question 21

In the United States, which of the following agencies enforces the laws prohibiting deceptive advertising?

Question 22

Manufacturers making false or misleading claims about a competitor’s product is:

Question 23

When businesses adopt voluntary policies for protecting the privacy of individuals’ information disclosed during electronic transactions, this is called:

Question 24

A prime social responsibility of business is to safeguard consumers:

Question 25

Online shoppers have always been concerned that:

Question 26

Advertising that is targeted to particular customers, based on their observed online behavior, is called:

Question 27

Consumers have become more dependent on businesses for product quality because:

Question 28

Which organization brings together 300 nonprofit groups to espouse the consumer viewpoint?

Question 29

Which of the following is not a goal of consumer protection laws?

Question 30

One alternative to product liability lawsuits is called:

WEEK 9 QUIZ 9

Question 1

The conditions under which a company’s employees work is called:

Question 2

Since the mid-1950s the proportion of American workers represented by unions has:

Question 3

The Occupational Safety and Health Act gives workers the right to a job:

Question 4

Which law allows individuals who sue federal contractors for fraud to receive up to 30 percent of any amount recovered by the government?

Question 5

When an employee believes their employer has done something that is wrong or harmful to the public, and he or she reports alleged organizational misconduct to the media, government, or high-level company officials, what has occurred?

Question 6

Universal rules establishing a common set of labor standards worldwide are called:

Question 7

Which of the following is not true about employee theft?

Question 8

According to the U.S. Bureau of Labor statistics, the highest injury rates are found in which of these industries?

Question 9

The right to free speech is protected in the United States by the:

Question 10

A reason for an increase in employee monitoring does not include:

Question 11

Polygraph testing:

Question 12

During the 1930s, many workers in the United States joined unions, and the ranks of organized labor grew rapidly. This historical period was called:

Question 13

If someone is entitled to be treated a certain way, this refers to a(n):

Question 14

Privacy rights seek to protect the employees’ private lives from:

Question 15

Which of the following is not an argument favoring employee drug testing?

Question 16

Variation in the important human characteristics that distinguish people from one another is called:

Question 17

Which of the following government rules on equal treatment of employees does not apply to businesses?

Question 18

Under the Family and Medical Leave Act (FMLA), passed in 1993:

Question 19

The Equal Employment Opportunity Commission was created in:

Question 20

Sexual harassment applies to:

Question 21

Racial harassment is illegal under:

Question 22

Which of the following is an argument against affirmative action?

Question 23

When a mother or father is granted time off when children are born or adopted and during the early months of a child’s d
evelopment, this is called:

Question 24

How do “glass walls” differ from “glass ceilings?”

Question 25

A study by Catalyst found that companies with three or more female directors had:

Question 26

Executive Order 11246, established in 1965, mandates:

Question 27

Since the early 1990s racial harassment charges filed:

Question 28

Age, ethnicity, gender, mental or physical abilities, race, and sexual orientation are what dimensions of diversity?

Question 29

“Glass walls” refers to:

Question 30

In 2011, what percentage of corporate officers of the Fortune 500 companies were women?

WEEK 10 QUIZ 10

Question 1

Which of the following sectors receives the largest percentage of corporate cash and in-kind contributions?

Question 2

Which company paid its employees to volunteer in their communities two days a week after a tsunami in Japan disrupted operations at its U.S. facilities?

Question 3

As communications improve and people around the world are able to witness the horrors of natural disasters, terrorism, and war, international relief efforts by corporations are becoming:

Question 4

Which company donates 5 percent of its branches or stores’ total sales revenue to a worthy local nonprofit organization three days a year?

Question 5

What company gives all of its earnings to charity?

Question 6

Foreign-owned corporations use foundations:

Question 7

Which of the following non-profit, locally funded and controlled organizations offer housing rehabilitation and financial services to neighborhood residents?

Question 8

Habitat for Humanity is considered a:

Question 9

According to a Harvard Business Review study, which of the following is not an area in which corporate contributions are most likely to enhance a company’s competitiveness?

Question 10

The term civic engagement describes:

Question 11

What percentage of AT&T’s procurement spending went to minority, women, and disabled veteran-owned businesses in 2011?

Question 12

The share of all giving made up by in-kind contributions of products and services has been:

Question 13

Another term for corporate giving is corporate:

Question 14

Which region received the most U.S. international charitable contributions in 2011?

Question 15

Which company provided one million free vouchers for its online technology skills courses and certification exams during 2009?

Question 16

The Ad Council’s inaugural campaign slogan was:

Question 17

Who warned, “Advertisements contain the only truth to be relied on in a newspaper?”

Question 18

In 2011 Facebook and Time Warner joined forces to create this program against bullying

Question 19

Scenario-based press releases, key discussion points, and procedures to activate the organization’s website are all part of which step in an effective crisis management plan?

Question 20

The right to free speech is protected under the U.S. Constitution’s:

Question 21

Global businesses that have extended their public relations strategies globally should:

Question 22

A significant business disruption that stimulates extensive news media and social networking coverage is called a(n):

Question 23

Crises are:

Question 24

In a 1998 FTC report to Congress, how many websites did the government agency find collected personal consumer information?

Question 25

According to comScore, a provider of digital intelligence, in December 2008 the total number of individuals, aged 15 and older, who accessed the Internet from their home or work computers was:

Question 26

A critical function of the public relations manager is:

Question 27

The agency created in 1934 and charged with regulating interstate and international communications by radio, television, wire, satellite, and cable is called:

Question 28

In 1889, the first public relations department was created by:

Question 29

The “WE AGREE” campaign was an image advertisement about what?

Question 30

The International Public Relations Association was founded in:

WEEK 11 COURSE COMPREHENSION QUIZ 11

Question 1

A common tactic in a financial-incentive political strategy is:

Question 2

Which of the following is (are) the core idea(s) of sustainable development:

Question 3

The following are among business purposes for establishing community relations departments except:

Question 4

According to management scholar Karl Albrecht, scanning to acquire environmental intelligence should focus on:

Question 5

A stakeholder analysis:

Question 6

The following are examples of stakeholders’ economic power except:

Question 7

Which of the following is not a legal right of stockholders?

Question 8

Technological innovation has aided the spread of globalization by:

Question 9

Which of the following statements is not true about the right to a safe and healthy workplace?

Question 10

Firms that generally act only when forced to do so, and in a defensive manner are considered:

Question 11

What kind of power might a local community use to influence a company’s decisions?

Question 12

In the first stage of corporate citizenship:

Question 13

Under the World Trade Organization’s most-favored nation rule:

Question 14

Economic leverage occurs when a business uses it economic power to:

Question 15

Which of the following is (are) core rights of consumers?

Question 16

Environmental justice is a movement to:

Question 17

Aristotle argued that:

Question 18

The National Energy Plan signed into law by President Bush:

Question 19

Which of the following is not an example of a social regulatory agency?

Question 20

Legal environmental intelligence includes:

Question 21

The Child Online Protection Act, passed in 1998,

Question 22

Positive reputation may be valued as an intangible corporate:

Question 23

Mature adults typically base their ethical reasoning on broad principles and relationships such as:

Question 24

Triple bottom line disclosure is primarily driven by:

Question 25

A business and its stakeholders coming together for face-to-face conversations about issues of common concern is: