This paper circulates around the core theme of What types of decisions that she makes as the manager would be improved if she had all this information in one place? Would it make the most sense to start with a CRM, an SCM or an ERP system for UMUC Haircuts and why. Keep in mind that additional systems together with its essential aspects. It has been reviewed and purchased by the majority of students thus, this paper is rated 4.8 out of 5 points by the students. In addition to this, the price of this paper commences from £ 99. To get this paper written from the scratch, order this assignment now. 100% confidential, 100% plagiarism-free.
As identified in the UMUC Haircuts Case Study, there are at least
three areas where Myra’s business could use improvement: Customer and
Employee Scheduling, Supply Management, and Customer Information and
Marketing. Over time, each of these will likely have an IT solution.
However, you know that if you could combine these into an enterprise
system, you would be able to significantly improve the operations of
UMUC Haircuts. You begin your analysis by answering the following
questions:
- What opportunities are being missed when each little area
(scheduling, supply management, marketing, and others) has its own
“stove piped” data? (Provide some examples.)
- What benefits will the UMUC Haircuts business realize if you
implement an enterprise-wide system? Identify how Myra as the manager
will benefit from having additional information available.
- What types of decisions that she makes as the manager would be improved if she had all this information in one place?
- Would it make the most sense to start with a CRM, an SCM or an ERP system for UMUC
Haircuts and why. Keep in mind that additional systems and functionality could come later.
