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Learning
Outcomes
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Assessment
Criteria
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The learner will:
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The learner can:
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1.
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Understand the
principles
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1.1
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Explain the relationship
between Human Resources (HR) functions
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of workforce management
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and other business
functions
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1.2
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Explain the purpose and
process of workforce planning
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1.3
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Explain how employment
law affects an organisation’s HR and
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business policies and
practices
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1.4
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Evaluate the
implications for an organisation of utilising different types
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of employment contracts
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1.5
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Evaluate the
implications for an individual of different types of
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employment contracts
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2.
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Understand equality of
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2.1
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Explain an
organisation’s responsibilities and liabilities under
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opportunity, diversity
and
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equality legislation
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inclusion
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2.2
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Explain the benefits
that effective equality of opportunity, diversity
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and inclusion policies
bring to individuals and organisations
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2.3
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Explain the language and
behaviour that support commitment to
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equality of opportunity,
diversity and inclusion
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2.4
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Explain how to measure
diversity within an organisation
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3.
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Understand team building
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3.1
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Explain the difference
between a group and a team
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and dynamics
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3.2
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Outline the
characteristics of an effective team
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3.3
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Explain the techniques
of building a team
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3.4
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Explain the techniques
to motivate team members
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3.5 Explain the
importance of communicating targets and objectives to a
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team
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3.6
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Examine theories of team
development
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3.7
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Explain common causes of
conflict within a team
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3.8
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Explain techniques to
manage conflict within a team
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4.
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Understand performance
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4.1
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Identify the
characteristics of an effective performance management
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management
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system
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4.2
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Explain the uses of
Specific, Measurable, Achievable, Realistic and
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Time-bound (SMART)
objectives and priorities
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4.3
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Describe best practice
in conducting appraisals
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4.4
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Explain the factors to
be taken into account when managing
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