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Elements and Performance Criteria
Elements describe the essential outcomes.
Performance criteria describe the performance needed to demonstrate achievement of the element.
1. Prepare laundry items.
1.1.Sort and process laundry items.
1.2.Check nature and amount of soilage of laundry items.
1.3.Select laundry method suited to fibre and fabric, dye fastness and soilage, and according to textile labelling instructions.
2. Process laundry items.
2.1.Use cleaning agents to treat stains according to correct process, manufacturer instructions, safety procedures, and specific laundry equipment.
2.2.Operate laundry equipment according to manufacturer instructions.
2.3.Reduce negative environmental impacts through efficient use of energy, water and other resources.
2.4.Safely dispose of waste and hazardous substances to minimise negative environmental impacts.
3. Finish laundry items.
3.1.Complete mending and minor repairs as required.
3.2.Complete quality check, and record and report damage arising from laundering process according to organisational procedures.
3.3.Complete ironing or pressing and finishing processes.
4. Package and store laundry items.
4.1.Package and present guest laundry and linen according to organisational standards and procedures.
4.2.Complete records and billing information.
4.3.Return finished items to guest within required timeframes.
4.4.Store processed guest laundry where required according to guest requests or where return to guest is not possible.