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Assignment front sheet Qualification Unit number and Title Pearson BTEC Level 5 HND in Business Management HNBS 114 Working With and Leading People Student Name Assessor Internal Verifier Date Issued Task 1 & Task 2 Submission Deadline Final Submission Deadline (Task 1, Task 2, Task 3 & Task 4) Assignment title Developing the skills and knowledge needed for working with and leading others, through understanding the importance of recruiting the right people for the job Learning Learning Assessme In this assignment you will have the Assignme Evidence Outcome Outcome nt Criteria opportunity to present evidence that shows nt no (Page no) you are able to: LO1 Be able to 1.1 Prepare documentation to select and recruit a 1 use new member of staff recruitment, selection 1.2 Assess the impact of legal, regulatory and ethical 1 and considerations to the recruitment and retention procedures 1.3 Take part in the selection process 1 1.4 Evaluate own contribution to the selection process 1 LO2 Be able to 2.1 Explain the skills and attributes needed for 2 use the leadership concepts of segmentati 2.2 Explain the difference between leadership and 2 on, management targeting and 2.3 Compare leadership styles for different situations 2 positioning expanded 2.4 Explain ways to motivate staff to achieve 2 objectives LO3 Be able to 3.1 Assess the benefits of team working for an 3 work organisation effectively in a team 3.2 Demonstrate working in a team as a leader and 3 member towards specific goals, dealing with any conflict or difficult situations 3.3 Review the effectiveness of the team in achieving 3 the goals LO4 Be able to 4.1 Explain the factors involved in planning the 4 assess the monitoring and assessment of work performance work and developme 4.2 Plan and deliver the assessment of the 4 nt needs of development needs of individuals individuals 4.3 Evaluate the success of the assessment process 4 1 | P a g e Guidelines for assignment submission • The unit Working With and Leading People has 4 Tasks. Please read ALL Tasks carefully. • Each Task has its own submission date. Please submit all Assignments ON TIME. • Only ON TIME and EEC submission will be considered for a MERIT and DISTINCTION grade. • All tasks MUST be submitted on time to be considered for a MERIT grade. • The attendance percentage and participation in class lessonsand tutorials will contribute towards the achievement of Distinction grade. • All assignments will be subject to PLAGIARISM checks. PLAGIARISM is a serious academic offence and will automatically lead to ACADEMIC MISCONDUCT PROCEDURES. In the event of COLLUSION (similar/identical submissions) please note that both students will automatically be subject to ACADEMIC MISCONDUCT PROCEDURES. • When IPADS/TABLETS/MACS are used please make sure documents are saved as .doc. Otherwise the submission will not be valid and may not be marked. Task 1: Report Recruitment, selection and retention procedures (LO 1: 1.1, 1.2, 1.3, 1.4 and M1) Scenario You have recently been recruited as a Human Resource Trainee in British Gas having just completed your HND Business course. Your Human Resource Director, William Hodgson wanted to review your skills and knowledge needed for working with and leading others, through understanding the importance of recruiting the right people for the job to help him decide your future pathway within the organisation. Mr Hodgson has wanted to know your expertise in recruitment, selection and retention procedures to ensure the organisation employs the right people for the job. Thus following a vacant position in the marketing division of the company, he requested you to design and prepare documentation to recruit a new qualified marketing manager. Submit all documents and information in a report. 1.1 Prepare documentation e.g. Job description and Person Specification to select and recruit a new marketing manager 1.2 Within the report, explain employment relevant legal, regulatory and ethical issues and assess the impact it may have on recruiting a marketing manager. For example; you could consider diversity issues, including legal requirements and obligations and business and ethical cases regarding diversity; legislation and requirements relating to employment, workers’ welfare and rights, health and safety issues. 1.3 Also include a detailed description of your role and responsibilities as an HR trainee in the recruitment and selection process for the marketing manager. 1.4 Finally, evaluate your own contribution to the recruitment and selection process of the right candidate by providing a REFLECTIVE STATEMENT of your involvement in the process Use appropriate report format with an introduction at the beginning, main body with headings and sub-headings and conclusion at the end. A cover page, table of contents page, references list and bibliography would be at highest standard. The report might be written in 1000 – 1200 words To achieve M1, you will make effective judgements while explaining employment relevant legal, regulatory and ethical issues and assess the impact it may have on recruiting a marketing manager. Task 2: Presentation Understanding the styles and impact of leadership (LO 2: 2.1, 2.2, 2.3, 2.4 and M2, D2) 2 | P a g e HNBS 114: Working With and Leading People Assignment Briefs Scenario You are requested by Mr Hodgson to investigate different leadership styles and their impact. He asked you to present your findings in next management meeting so managers can understand different aspects of leadership. Your presentation need to answer the following questions/issues: 2.1 Explain the skills and attributes required for leadership role within the British Gas. In order to explain skills and attributes required for leadership role you may investigate leadership power and control e.g. French and Raven; delegation; emotional intelligence e.g. Higgs and Dulewicz etc. 2.2 Discuss differences between leadership and Management with examples from British Gas. 2.3 Compare theories, models and leadership styles that can be applied in resolving at least two of these situations within a department team in British Gas. • Underperforming team • Team diversity related issues resulting in conflict • Service complaint from customers • Poor time-keeping • Missing deadlines etc. 2.4 Explain ways to motivate staff within the work teams to achieve British Gas’s objectives. You can explain motivation theories e.g. Maslow, McGregor, Herzberg theories of motivation and explain how they can be put in practice to motivate staff members in British Gas. This presentation should be illustrated by 8-10 PowerPoint slides with additional speaker notes To achieve M2, you will apply relevant theories of motivation while explaining ways to motivate staff within the work teams to achieve British Gas’s objectives. To achieve D2, you will manage the activities i.e. you will meet the deadline to submit the report and attend the classes regularly. Task 3: Report Working effectively in a team (LO 3: 3.1, 3.2, 3.3, 3.4 and M3, D1) Scenario Effective team leaders understand their roles, functions and responsibilities; and the limits of their authority and accountability. They also know how to develop, equip, facilitate and identify development needs of individuals within their team to improve their work performance. Human Resource Director has asked you to collate resources and materials that will be used by the HR department of your organisation to train the team leaders on the understanding/impacts of leadership and the ability to work effectively in a team. This third section of the report will provide coverage of working effectively in a team and include the following: • Assess the benefits of team working for British Gas. • Demonstrate working in a team as a leader and member towards specific goals, dealing with any conflict or difficult situations, draw examples from British Gas. • Review the effectiveness of the team at British Gas in achieving the goals Use appropriate report format with an introduction at the beginning, main body with headings and sub-headings and conclusion at the end. A cover page, table of contents 3 | P a g e HNBS 114: Working With and Leading People Assignment Briefs page, references list and bibliography would be at highest standard. The report might be written in 1000 – 1200 words To achieve M3, You will explain and use technical language accurately in the context and check the work for spelling errors in answering working effectively in a team. You will also submit assignments on time. To achieve D1, you will provide realistic recommendations of improvements in reviewing the effectiveness of the team at British Gas in achieving and recommendations should be identified against defined characteristics for success. Task 4 : (Report) Assessing the work and development needs of individuals (LO 4: 4.1, 4.2, 4.3 and D3) Scenario Human Resource Development (HRD) has become and will remain central to organisational success. Employee development and engagement within a learning organisation forms a crucial part of HRD in such organisations. Thus, employers and managers within organisations need to provide more enabling environment and opportunities for continuous learning for their employees in order to optimise performance at work. Thus as final part of your report, your Human Resource Director, William Hodgson wants you to investigate the work and development needs of individuals at British Gas. In this part of the report, • Explain the factors involved in planning the monitoring and assessment of work performance. You may consider factors such as learning styles and processes; supporting individual learning and encouraging lifelong learning; planning, recording, monitoring and evaluating; group development processes and behaviour • Plan and deliver the assessment of the development needs of individuals. You plan should include application of motivation theories and empowerment techniques; communication styles and techniques; delegation techniques and processes; supervision styles, working culture and practices etc. • Evaluate the success of the assessment process. Some factors you may consider for success evaluation are effectiveness of performance, feedback process, appraisal processes, benchmarking performance processes etc. You could also consider mentoring and counselling, methods of correcting under-performance, compliance with legislation, codes of practice and procedures relating to disciplinary situations; diversity issues etc. Use appropriate report format with an introduction at the beginning, main body with headings and sub-headings and conclusion at the end. A cover page, table of contents page, references list and bibliography would be at highest standard. The report might be written in 1000 – 1200 words To achieve D3, you will use practical examples in context of assessing the work and development needs of individuals. 4 | P a g e
