Plan for culturally appropriate tourism operations. 1.1.Identify cultural issues for consideration at commencement of planning process.

ELEMENTS  

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan for culturally appropriate tourism operations.

1.1.Identify cultural issues for consideration at commencement of planning process.

1.2.Consult individuals and communities about potential cultural issues and incorporate views into planning process.

1.3.Analyse economic and social community impacts and develop responses that provide social and economic returns to the community.

1.4.Proactively seek opportunities for new, innovative and more sustainable approaches.

1.5.Develop strategies that balance cultural appropriateness and economic viability.

2. Implement culturally appropriate tourism operations.

2.1.Develop codes of practice and procedures that show respect for cultural values, avoid cultural stereotyping and take account of intellectual property issues.

2.2.Conduct operations according to codes of practice and encourage participation from host communities.

2.3.Educate colleagues about other cultures and societies during the development process.

2.4.Promote the need for culturally appropriate behaviour throughout the organisation and with customers.

3. Evaluate operations.

3.1.Monitor and assess operations to ensure culturally appropriate practices are maintained.

3.2.Conduct regular consultation with stakeholders to obtain feedback.

3.3.Deal with operational issues and consider changes to continuously improve organisational practices.