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1 Strategic Leadership: Managing the Strategy-Making Process for Competitive
Advantage
1. The
principal driver (s) of shareholder value is (are)
2. A
competitive advantage is considered to be a sustained competitive advantage
when the
3. Functional
managers
4. The
first step in the strategic management process is
5. Aaron
planned to cut prices at his bicycle shop, but when a competing shop began to
offer free repairs, Aaron decided to copy them. Aaron’s new strategy—offer free
repairs—is an example of a (n)
6. The
scenario approach to strategic planning involves
7. Which
of the following cognitive biases occurs when decision makers commit even more
resources when they receive feedback that the project is failing?
8. Edward
Wrapp’s ideas about the astuteness of political power suggest that successful
strategic managers
9. Devil’s
advocacy
10. Which
of the following is NOT a characteristic of well-constructed goals?
11. The
primary goal of a SWOT analysis is to
12. Systematic
errors in the decision-making process are caused by
13. Which
of the following is NOT a characteristic of emotional intelligence?
