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1.List and describe two key organizing considerations that help determine the best organizational structure for a business.2.Describe the three key steps in the control process.Noted psychologist Abraham Maslow theorized that _______ motivated people.money, more money, and even more moneytime pressuresunmet needsgreedQuestion2 of 15Blaine manages the tellers at a branch of Commerce Bank. He is working on the schedule for cashier coverage on payday this Friday. Blaine is involved in _____ planning.strategictacticaloperationalcontingencyQuestion3 of 15_____ is the management function that monitors the performance of the firm and makes improvements when necessary.PlanningLeadingOrganizingControllingQuestion4 of 15The business division academic dean at Bell Valley College has two faculty positions to fill. She will ask other faculty members to serve on a hiring committee. This committee will be responsible for interviewing candidates and making hiring recommendations to the dean. The dean will take the committee’s remarks very seriously in making the final selection. The dean’s leadership style would be described asautocratic.democratic.free-rein.laissez-faire.Question5 of 15Kate supervises a group of highly trained and very bright research scientists at a pharmaceutical company. The scientists are working to develop a drug that will help cure a certain type of cancer. Kate is likely to find that a(n) _____ leadership style works best in this type of environment.free-reincentralizedmoderatedautocraticQuestion6 of 15The Special Forces are a unique division of the U.S. military. These highly trained individuals work in teams and often plan their own missions at the operational level. After the completion of the mission, each team evaluates the outcome. The goal is to measure the team performance and take corrective action (if necessary) on future missions. The team performs the _____ function of management.planningcontrollingleadingorganizingQuestion7 of 15_____ involves bringing in an outsider who attempts to help the two sides reach an agreement, while _____ involves bringing in an outsider with the authority to impose a binding settlement on both parties.Collective bargaining; distributive bargainingDistributive bargaining; interest-based bargainingMediation; arbitrationArbitration; mediationQuestion8 of 15The primary function of middle managers is to train, evaluate, and motivate non-management employeesTrueFalseQuestion9 of 15A lockout is a work stoppage initiated by workers who have come to the conclusion that the company will not agree to their demandsTrueFalseQuestion10 of 15The performance standards used in the controlling function should be based on objectives established during the planning processTrueFalseQuestion11 of 15_____ manage persons in supervisory roles. These people must communicate up and down the pyramid to coordinate programs and projects to accomplish organizational goals.Primary managersStaff managersMiddle managersTop managersQuestion12 of 15Henry was hired two years ago as a database technician. Recently, he was promoted to shift leader, which requires him to hire and train new workers, evaluate the performance of the workers employed on his shift, and ensure that the output produced meets quality standards. Henry’s new position will require him to make significant use of hisautocratic skills.technical skills.conceptual skills.proactive skills.Question13 of 15One way for a company to reorganize effectively is to show employees where they fit into the hierarchy and clearly communicate the purpose of the reorganizationTrueFalseQuestion14 of 15John perceives that he works much harder than his two coworkers, Sam and Arnie, yet they are both more highly paid and receive more perks. Equity theory suggests that John would most likely respond by working even harder in an attempt to achieve the status of Sam and ArnieTrueFalseQuestion15 of 15_____ is the process by which representatives of labor and management attempt to negotiate a mutually acceptable labor agreement.Collective bargainingUnilateral bargainingRepresentational bargainingArbitration bargaining
