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Implement diversity policy 1.1 Locate and review diversity policy

01 / 10 / 2021 Essays & Coursework

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Unit Sector

Information and Communications Technology – E-Business

Elements and Performance Criteria



Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Investigate e-business opportunities

1.1 Undertake a competitive analysis to determine the likely impact new capabilities will have on industry sectors and competitors

1.2 Complete and assess value chain analysis to identify processes and relationships that may benefit from the adoption of e-business solutions

1.3 Identify threats and opportunities to e-business implementation and evaluate potential contributions to the business

1.4 Conduct resource analysis to identify cost and revenue implications in developing opportunities

1.5 Identify and evaluate legal and ethical issues relating to e-business opportunities

2 Evaluate e-business models

2.1 Identify and analyse business-to-business, business-to-consumer, intra-organisational e-business applications and e-business models

2.2 Rank compatible e-business models in terms of their strengths and weaknesses, considering resourcing, technical and security requirements of each

2.3 Assess cost implications of implementation of e-business models

2.4 Determine an e-business model most appropriate in relation to business plan

3 Design an e-business

3.1 Formulate purpose, objectives and values for the e-business

3.2 Identify target market, and value chain structure in accordance with chosen e-business model

3.3 Identify and obtain technical needs and expertise required to implement e-business model

3.4 Investigate and develop plan to address culture change issues to manage transition to an e-business

4 Implement an e-business strategy

4.1 Develop policies and guidelines to support customers, supply chain and staff to ensure successful implementation

4.2 Monitor performance of business goals and adjust policies and procedures to respond to changing needs of customers, staff and supply chain

4.3 Review e-business systems and models, seeking feedback from users and personnel responsible for e-business implementation

4.4 Incorporate evaluation results and feedback to improve future e-business strategies

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