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Explain why you are looking at communication in the health and social care sector (e.g. increasing number of complaints regarding doctor’s poor interpersonal skills which often results in misdiagnosis, non-compliance to treatment and mistrust of the medical and social service). To illustrate this point, you can mention recent reports (Mid-Staffordshire Trust Hospital [Francis Report 2013]; Report on 14 trust hospitals [Keogh Report, 2013]; Report by Medical Research Council on service users’ complaints about the NHS).OR just describe what you are going to look at in the essay.
