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Assignment 1: Report, Operational Processes

01 / 10 / 2021 Assignments Brief

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Purpose of the Assessment: The second assignment in this module encourages you to reflect upon the organisation that you are currently working for. This assignment gives you the opportunity to identify and demonstrate your understanding of key operational processes and activities within your organisation. You are required to identify and describe relevant examples of good practice in relation to relevant operational activities. In conclusion, you are asked to make recommendations and suggestions to improve operational effectiveness within your organisation. This assignment must be submitted in the form of a business report.

Assessment Task

You are asked to produce a business report that will be comprised of a number of different sections, which are as follows (please review the guidance in the module handbook on NILE for further information):

 

Section

Content

Indicative word count

Title page

This page should include the title of the assignment, your name and student number

 

Contents Page

This should follow the title page and list each section and the page numbers for the start of each section.

 

Introduction

This section should introduce the report giving a brief description of the organisation, its history, background and current state of the operation.

300

Key operational processes

  1. What are the key internal operational processes and/or activities within the organisation? 
  2. How does the organisation monitor and/or measure the effectiveness of these key operational processes or activities?
  3. How effective are the operational processes? 

700

Models of Good Practice

  1. Identify examples of good practice relating to the operational processes discussed in the previous section. You may find these in organisational policies, procedures, staff manuals and handbooks.
  2. Describe the best practice for the processes you have identified.
  3. Compare actual practice with best practice and comment on any differences.

700

Conclusion

Based on your analysis and findings, make recommendations for improvements to the organisation’s existing operational processes and activities.

300

Addendum

Personal reflection on the assignment and activity

500

 

The word count for this assignment is 2500 words.


Assessment Breakdown

 

 

A (70-100)

B (60-69)

C (50-59)

D (40-49)

F (0-39)

Criteria 1: Structure and Content

Effective structure with a clear, logical flow.
Command of written communication, use of vocabulary and grammar relevant to the form of the assignment.
Presentation style is consistently appropriate to the assignment brief.

A structure with a coherent sense of direction.
Effective written communication. Use of vocabulary and grammar relevant to the form of the assignment.
Presentation style is appropriate, overall, to the assignment brief.

Acceptable structure and flow is demonstrated.
Acceptable standard of vocabulary and grammar.
Presentation style is generally appropriate to the assignment brief.

Some order and structure is demonstrated.
Vocabulary and grammar may need attention.
Presentation style lacks relevance to the assignment brief in some areas.

The work does not flow logically or smoothly.
Poor and/or inappropriate use of vocabulary and grammar
Presentation style is inappropriate.

Criteria 2: Operational Processes

A wide range of relevant and appropriate operational processes have been identified.

A range of relevant and appropriate operational processes have been identified.

Some relevant operational processes have been identified.

Limited identification of operational processes in the organisations

General lack of relevant operational processes identified.

Criteria 3: Evaluation and analysis

Demonstrates excellent analysis and evaluation relating to processes identified.

Sound analysis and evaluation relating to processes identified.

Adequate analysis and evaluation relating to processes identified.

Limited analysis and evaluation of processes identified.

General lack of, or ineffective, analysis and evaluation of identified processes.

Criteria 4: Theory and practice

Demonstrates sophisticated understanding of relevant theory and makes connections between this and examples of operational processes in the workplace.

Demonstrates good understanding of relevant theory and makes links between this and examples of operational processes in the workplace.

Demonstrates some understanding of relevant theory and makes limited links between this and examples of operational processes in the workplace.

Demonstrates minimal understanding of relevant theory and links between this and examples of operational processes in the workplace.

Demonstrates little or no understanding of relevant theory and links between this and examples of operational processes in the workplace are irrelevant or inappropriate.

Criteria 5: Recommendations

An excellent range of specific and relevant recommendations have been provided, which link clearly to evaluation and analysis of operational processes.

A range of relevant recommendations have been made, which make links to the evaluation and analysis of operational processes.

Some recommendations have been made which attempt to link to evaluation and analysis of operational processes.

Limited suggestions have been made with minimal links to evaluation and analysis of operational processes.

Largely absent or irrelevant recommendations, with poor links to evaluation and analysis of operational processes.

Criteria 7: Harvard Referencing

Correct Harvard referencing

Correct Harvard referencing

Some errors in referencing.

Some errors in referencing.

Incorrect or absent referencing.

Criteria 8: Reflection

Demonstrates excellent understanding and successful application of an appropriate theoretical model of reflection on action.

Demonstrates understanding and competent application of an appropriate theoretical model of reflection on action.

Demonstrates some understanding and application of reflective theory/ practice.

Limited evidence of understanding and application of reflective theory/ practice.

Little or no evidence of understanding or application of reflective theory/ practice.


 

Learning outcomes

The learning outcomes being addressed through this assignment are:

  • Describe various structures, processes and organisational goals within their workplace.
  • Reflect upon whether various organisational activities are effective/or otherwise in assisting the organisation to meet their goals.
  • Plan and produce a business style report clearly communicating an understanding of the internal structures and effectiveness of the organisation
  • Develop reflective writing skills and action planning.


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