Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1 | Apply RRM principles to personal leadership | 1.1 | Personal responsibility is taken in accordance with RRM principles |
1.2 | Decisiveness is demonstrated when mitigating risk, in accordance with RRM principles |
1.3 | Interventions are made when rules and procedures are not followed by team members, in accordance with RRM principles |
1.4 | Own and team performance is monitored in accordance with RRM principles |
1.5 | Participation in task planning and analysis by team members is encouraged where appropriate, in accordance with RRM principles |
1.6 | Situational leadership is demonstrated in accordance with RRM principles |
2 | Apply RRM principles to task management | 2.1 | Attention is focused and distractions are managed in normal and high workload situations |
2.2 | Actions of team members are monitored and cross-checked in accordance with RRM principles |
2.3 | Workloads are managed by prioritising and delegating safety-critical and routine tasks |
2.4 | Existing work plans are reviewed and modified as required |
2.5 | Automated systems and controls are managed effectively |
2.6 | Multiple tasks and high workload are identified and prioritised in accordance with RRM principles |
2.7 | Time constraints are discussed with team members when managing workload |
3 | Apply RRM principles to teamwork | 3.1 | Assistance and advice is provided to team members |
3.2 | Workload of team members is considered before interacting with them |
3.3 | Team awareness of safety is enhanced by sharing experiences |
3.4 | Open communication and effective working relationships with others are established |
3.5 | Professional or personal biases are identified and put aside to promote cooperation |
3.6 | Interpersonal skills are used to defuse arguments and to resolve conflict |
3.7 | Advice is sought and considered from team members and/or relevant sources as required |
4 | Apply RRM principles to communications | 4.1 | Information and operational plans are shared with others as required, prior to commencing work |
4.2 | Critical events are debriefed to improve the way they are handled next time |
4.3 | Understanding is confirmed at end of a briefing or debriefing |
4.4 | Questions are asked to clarify understanding |
4.5 | Relevant information is passed on to keep team members up-to-date |
4.6 | Instructions, information and explanations are given in a clear and unambiguous manner |
4.7 | Correct radio protocol is used at all times |
4.8 | Proper handover to another person or team is conducted at end of shift for critical operational tasks |
5 | Apply RRM principles to risk management | 5.1 | Principles of threat and error management are applied in rail industry workplaces |
5.2 | Particular caution is exercised under unusual or demanding conditions |
5.3 | Deadlines are balanced with safety considerations |
5.4 | Tasks are carried out in accordance with risk management policies and procedures |
5.5 | Rules and procedures are followed at all times |
5.6 | Management of potential hazards and/or abnormal situations is discussed with team members |
5.7 | Equipment is operated safely in accordance with rules and limits |
6 | Apply RRM principles to decision making | 6.1 | Relevant information to help understand problem is gathered and analysed |
6.2 | Opinions and suggestions are sought from others before deciding what to do |
6.3 | Available time is used to consider all options, not just the most obvious alternative |
6.4 | Potential risks for each alternative being considered are discussed with appropriate personnel |
6.5 | Appropriate option/s is selected and implemented based on available information |
6.6 | Outcome of decision/s is reviewed to ensure solution was effective |
7 | Apply RRM principles to managing emergencies | 7.1 | Risk is regularly re-assessed when dealing with emergency situations |
7.2 | Training and experience is applied to carry out most important actions in an emergency |
7.3 | Reassurance is given to others to help them remain calm in an emergency |
7.4 | Action is taken to protect passengers and/or rail workers from further danger in an emergency |
8 | Apply RRM principles to self-management | 8.1 | Composure is shown in managing emergency and/or other demanding situations |
8.2 | Effects of fatigue in self and/or others are recognised and appropriate action is taken to manage this |
8.3 | Effectiveness is maintained under stress or periods of high workload |
8.4 | Assistance is requested to deal with difficult or abnormal situations |
