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Book Report II on The Goal: A Process of Ongoing Improvement
Answer the following questions (maximum words for each question provided). Use of tables & graphs / charts to explain encouraged.
1. (10 pts, describe in 200 < words)
· In practice, bottlenecks routinely shift from one functional area or work center to another. Why is Little’s Law an important tool to use in conjunction with DBR (Drum-Buffer-Rope) to ensure process flow?
2. (10 pts, describe in 200 < words)
· How you can apply concepts from The Goal at your present job, or future job if you are contemplating a career change. Note: Writing Volume ≠ “better”. Assume you are presenting to Sr. Mgt & need to explain the current situation, why this is the case, & a brief timeline to implement the change in as few words as possible.
3. (15 pts) Capacity & Bottleneck Analysis (describe in 100 < words each per 1/2/3 below)
· You are the Operations Manager for a company w/ a 45 week backlog for its products that require 2 processes – Spraying & then Assembly of Sprayed Products. Customers expect product delivery in 4 weeks.
i. No one knows the ratio of spraying to assembly time.
ii. Using what you have learned in this class, what steps do you propose to:
- Promise future customer orders (5 pts)
- ID the constraint & resolve it (5 pts)
- Focus activities to achieve the customer desired LT (5 pts)