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ANSWERS
MGT
445 Final Exam
1. The following are true of
coalitions, except:
a. They rarely start with a founder
b. They build by adding one member at a time
c. They need to achieve critical mass
d. They exclude members
e. They sometimes form quietly and disband
quickly
2. Which of the following
would be an incorrect statement about multi-party negotiations?
a. The number of parties greatly influences the
process
b. Information exchange tends to be more
complex
c. The social environment remains static
d. Procedural complexity adds to the negotiation
challenges
e. They are strategically more complex
3. Effective group
decision-making tests assumptions and inferences.
a. True
b. False
4. Effective multi-party
negotiations leverage a diversity of information and ideas.
a. True
b. False
5. Given the complexity and
uncertainty surrounding global business negotiations, it is particularly
important that prudent negotiators do which of the following? MGT/445
Final
a. Assess their "BATNA" before commencing
negotiations
b. Arrange their travel itineraries well in advance
of negotiations
c. Avoid any form of conflict or competition
d. Avoid showing weakness by creating options for
their opponents during
negotiations
e. All of the above
6. In which of the following
cultures would a friendly, trusting, and relationship-building
negotiation protocol be highly
valued?
a. Mexican
b. Italian
c. Russian
d. Japanese
e. Brazilian
7. While important, culture is
rarely a significant factor in assessing the probability of success in a
global negotiation.
a. True
b. False
8. How the act of "negotiation"
is defined and viewed is largely influenced by culture.
a. True
b. False
9. The “bottom line” a
disputant is seeking when resolving conflict is best described as which of
the following?
a. Principle
b. Position
c. Interests
d. Needs
e. Aspiration
10. Which of the following is not a
typical characteristic of cooperative bargaining?
a. Disputants engage in open and honest
communication
b. Disputants try to obstruct one another to gain a
strategic advantage
c. The dispute tends not to expand in scope and the
conflict tends not to escalate
d. Total productivity is maximized
e. Disputants try to help one another
11. In a workplace dispute over
professional salaries, both management and the affected, believe that it
is inappropriate to cooperate with the "opposition" and thereby
cause which type of conflict-resolution impediment? MGT 445 Week 5
Final Exam.
a. Disempowerment
b. Loss aversion
c. Excluded stakeholders
d. Conflict of interest
e. Competitive culture
12. Deutsch`s theory holds that
"cooperation" emphasizes a high concern for self, while "competition"
emphasizes a high concern for others.
a. True
b. False
13. Which of the following is not a
key element of the negotiation process?
a. Managing interdependence
b. Engaging in mutual adjustment
c. Creating value
d. Negotiating from power exclusively
e. Managing conflict
14. Which of the following best
describes the process through which individuals connect to their
environment?
a. Cognition
b. Communication
c. Emotive influence
d. Perception
e. Rationality
15. Which of the following is an
acceptable means of communication in negotiation?
a. Questioning
b. Active listening
c. Positive eye contact and body language
d. Non-polarizing language
e. All of the above
16. All of the following statements
about gender in negotiation are true, except:
a. Men and women do not conceive of negotiations in
different ways
b. Men and women communicate differently in
negotiation
c. Men and women are treated differently in
negotiation
d. Similar tactics have different effects when used
by men versus women
e. Gender stereotypes affect negotiator
performance
17. All of the following are
recommended ways to brainstorm alternative solutions when using
integrative negotiation, except:
a. Judging and evaluating options when first
presented
b. Eliciting the input of outsiders
c. Tasking the party who caused the problem to
develop a solution
d. Separating people from the problem
e. Expanding the pie of options
18. Strategic negotiation planning
should involve all of the following, except:
a. Defining issues
b. Defining interests
c. Identifying objectives
d. Determining protocol
e. Disregarding the other party`s perspectives on the
problem
19. The other party`s reputation and
style are insignificant factors in negotiation planning.
a. True
b. False
20. Effective negotiators should
consider the other party`s interests and needs when planning for a
negotiation.
a. True
b. False
MGT 445 Final Exam
DOWNLOAD
ANSWERS
MGT
445 Final Exam
1. The following are true of
coalitions, except:
a. They rarely start with a founder
b. They build by adding one member at a time
c. They need to achieve critical mass
d. They exclude members
e. They sometimes form quietly and disband
quickly
2. Which of the following
would be an incorrect statement about multi-party negotiations?
a. The number of parties greatly influences the
process
b. Information exchange tends to be more
complex
c. The social environment remains static
d. Procedural complexity adds to the negotiation
challenges
e. They are strategically more complex
3. Effective group
decision-making tests assumptions and inferences.
a. True
b. False
4. Effective multi-party
negotiations leverage a diversity of information and ideas.
a. True
b. False
5. Given the complexity and
uncertainty surrounding global business negotiations, it is particularly
important that prudent negotiators do which of the following? MGT/445
Final
a. Assess their "BATNA" before commencing
negotiations
b. Arrange their travel itineraries well in advance
of negotiations
c. Avoid any form of conflict or competition
d. Avoid showing weakness by creating options for
their opponents during
negotiations
e. All of the above
6. In which of the following
cultures would a friendly, trusting, and relationship-building
negotiation protocol be highly
valued?
a. Mexican
b. Italian
c. Russian
d. Japanese
e. Brazilian
7. While important, culture is
rarely a significant factor in assessing the probability of success in a
global negotiation.
a. True
b. False
8. How the act of "negotiation"
is defined and viewed is largely influenced by culture.
a. True
b. False
9. The “bottom line” a
disputant is seeking when resolving conflict is best described as which of
the following?
a. Principle
b. Position
c. Interests
d. Needs
e. Aspiration
10. Which of the following is not a
typical characteristic of cooperative bargaining?
a. Disputants engage in open and honest
communication
b. Disputants try to obstruct one another to gain a
strategic advantage
c. The dispute tends not to expand in scope and the
conflict tends not to escalate
d. Total productivity is maximized
e. Disputants try to help one another
11. In a workplace dispute over
professional salaries, both management and the affected, believe that it
is inappropriate to cooperate with the "opposition" and thereby
cause which type of conflict-resolution impediment? MGT 445 Week 5
Final Exam.
a. Disempowerment
b. Loss aversion
c. Excluded stakeholders
d. Conflict of interest
e. Competitive culture
12. Deutsch`s theory holds that
"cooperation" emphasizes a high concern for self, while "competition"
emphasizes a high concern for others.
a. True
b. False
13. Which of the following is not a
key element of the negotiation process?
a. Managing interdependence
b. Engaging in mutual adjustment
c. Creating value
d. Negotiating from power exclusively
e. Managing conflict
14. Which of the following best
describes the process through which individuals connect to their
environment?
a. Cognition
b. Communication
c. Emotive influence
d. Perception
e. Rationality
15. Which of the following is an
acceptable means of communication in negotiation?
a. Questioning
b. Active listening
c. Positive eye contact and body language
d. Non-polarizing language
e. All of the above
16. All of the following statements
about gender in negotiation are true, except:
a. Men and women do not conceive of negotiations in
different ways
b. Men and women communicate differently in
negotiation
c. Men and women are treated differently in
negotiation
d. Similar tactics have different effects when used
by men versus women
e. Gender stereotypes affect negotiator
performance
17. All of the following are
recommended ways to brainstorm alternative solutions when using
integrative negotiation, except:
a. Judging and evaluating options when first
presented
b. Eliciting the input of outsiders
c. Tasking the party who caused the problem to
develop a solution
d. Separating people from the problem
e. Expanding the pie of options
18. Strategic negotiation planning
should involve all of the foll