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a) Describe a current ban or recall
b) What are the safety standards for one common household product?
c) What is the safety concern with ‘button’ batteries?
10. Visit the website: http://www.accc.gov.au and type ‘Warranties and Refunds – a guide for consumers and business’ into the ‘search’ field on the page. Download the pdf booklet, however DO NOT print the resource. Using the information given, prepare an outline of:
a) Consumers’ legal rights
b) Disputes about services
c) Resolving problems with businesses