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LDR 531 Final Exam
1).Which of the
following is best defined as a consciously coordinated social unit, composed of
two or more people, which functions on a relatively continuous basis to achieve
a common goal or set of goals?
2) Over the past 2
decades, business schools have added required courses on organizational design
to many of their curricula. Why have they done this?
3) Robert Katz
identified three essential skills that managers must have to reach their goals.
What are these skills?
4) __________ is a
field of study that investigates the effect that individuals, groups, and
structures have on behaviour within organizations for the purpose of applying
such knowledge toward improving an organization’s effectiveness.
5) What do the
fundamental consistencies underlying the behaviour of all individuals enable
researchers to do?
6) Which of the
following is a generic term that covers a broad range of feelings that people
7) What term is
used for intense feelings that are directed at someone or something?
8) If personality
characteristics were completely dictated by __________, they would be fixed at
birth and no amount of experience could alter them.
9) Which of the
following are classifications on the Myers-Briggs Type Indicator?
10) Maria is
dissatisfied with the way that her manager treats her. She has quit her job and
found a new position with another firm. Ldr 531 final. How has she expressed
11) You quietly
continue to do your work when you know things will not improve. This is what
type of response to dissatisfaction?
12) A group
results in a level of performance that is greater than the sum of the
14) What happens
in the second stage of Tuckman`s five stage model of group development?
15) Zach is devout
and very active in his church. He is also a very dedicated employee. LDR 531
Final Exam. His manager offers him a promotion, but the new role will require
him to work Sundays. Zach would like the promotion, but realizes that it would
force him to miss some church activities. It is likely that Zach is
experiencing which of the following:
16) Which role
focuses on bringing about order and consistency by drawing up formal plans?
statement regarding leadership is true?
18) What are three
situational criteria identified in the Fiedler model?
19) The re-conceptualization
of the contingency model by Garcia and Fiedler is called _____ theory.
path-goal leadership style leads to greater satisfaction when tasks are
ambiguous or stressful?
21) According the
Path-Goal Theory, what leader is friendly and shows concern for the needs of
22) Phrases such
as “more cultural diversity,” “many new entrants with inadequate skills,” and
“increase in professionals” are all examples of what force for change?
23) What is a goal
of planned change?
24) Using covert
influence to overcome resistance to change is called what?
25) If individuals
resisting change are included in making change decisions in an attempt to gain
their support, what is this approach is called?
26) Which of the
following is a characteristic of organizational control?
27) What term
describes the key characteristic of organizational control that addresses the
degree to which employees are expected to exhibit precision?
28) Power is
achieve goals, and power is
30) The most
important aspect of power is probably that it _____.
LDR 531 Final Exam