1.1.Determine and evaluate volunteer requirements based on analysis of relevant human resource information and consultation with relevant stakeholders.

ELEMENTS 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Research, determine and define needs for volunteer involvement.

1.1.Determine and evaluate volunteer requirements based on analysis of relevant human resource information and consultation with relevant stakeholders.

1.2.Assess benefits, costs and risks to the organisation of volunteer involvement.

1.3.Establish and assess requirements and impacts of relevant legislation and industry codes.

1.4.Define overall volunteer roles according to specific organisational or project requirements and plan for recruitment of appropriate numbers and skills.

2. Undertake volunteer recruitment.

2.1.Identify and incorporate consideration of volunteer social and other motivations in work design programs.

2.2.Develop appropriate position descriptions based on review of volunteer roles.

2.3.Establish and incorporate volunteer rewards into recruitment program.

2.4.Communicate and delegate responsibility for volunteer coordination to relevant paid personnel.

2.5.Identify key target areas from which volunteers might be recruited.

3. Maximise volunteer retention.

3.1.Develop a climate of recognition and support for volunteers through representation in the wider environment.

3.2.Identify and incorporate individual requirements of volunteers into work role design.

3.3.Arrange suitable induction and training for volunteers to ensure work roles, rights and responsibilities are clearly understood.

3.4.Liaise with volunteers regularly to monitor experience from both organisation and volunteer perspective.

3.5.Identify and evaluate areas of concern and initiate follow up action.