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LEARNING OUTCOMES
ASSESSMENT CRITERIA
1 Understand the requirements for responding to critical incidents
1.1 Summarise legislation, protocols and guidelines for supervision of critical incidents
1.2 Summarise policies and procedures for supervision of critical incidents
1.3 Define a critical incident 1.4 Summarise the key features of critical incidents
1.5 Diagnose factors which may indicate that critical incidents are developing
1.6 Explain the reasons for using the golden hour principles
1.7 Explain how to use the conflict management model
1.8 Explain the principles of resource deployment and management during critical incidents
1.9 Evaluate the potential impact of critical incidents on individuals and communities
1.10 Critically compare the methods of communication required with: colleagues multi agency partners members of the public the media
1.11 Summarise roles and responsibilities within the command and control structure used during critical incidents
2 Be able to supervise the response to critical incidents
2.1 Make initial assessments of situations
2.2 Implement structured responses in the event of critical incidents
2.3 Check actions are taken promptly to preserve and secure information and evidence
2.4 Conduct on-going risk assessments in line with organisational requirements
2.5 Escalate incidents to the appropriate level of authority if required
2.6 Deploy resources required to meet the needs of the response
2.7 Liaise with multi-agency partners in line with incident protocols
2.8 Share information with multi-agency partners when required
