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1.1. Explain the use of benchmarks in managing performance

01 / 10 / 2021 Assignments Brief

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Learning Outcome Assessment Criteria Evidence Type Evidence Reference Date


1. Understand the management

of team performance


1.1. Explain the use of benchmarks in

managing performance


1.2. Explain a range of quality

management techniques to

manage team performance


1.3. Describe constraints on the ability

to amend priorities and plans


2. Be able to allocate and

assure the quality of work


2.1. Identify the strengths,

competences and expertise of

team members


2.2. Allocate work on the basis of the

strengths, competences and

expertise of team members


2.3. Identify areas for improvement in

team members’ performance


HABC Level 3 Diploma in Management (QCF)

outputs and standards


2.4. Amend priorities and plans to

take account of changing

circumstances


2.5. Recommend changes to systems

and processes to improve the

quality of work


3. Be able to manage

communications within a

team


3.1. Explain to team members the

lines of communication and

authority levels


3.2. Communicate individual and

team objectives, responsibilities

and priorities


3.3. Use communication methods that

are appropriate to the topics,

audience and timescales


3.4. Provide support to team

members when they need it


3.5. Agree with team members a

process for providing feedback on

work progress and any issues

arising



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