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1.1 evaluate the interrelationship between the different processes and functions of the organisation

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2              All coursework must be submitted to the Academic Admin Office and a receipt must be obtained. Under no circumstances can other College staff accept them. Please check the Academic Admin Office opening hours.
3              Late coursework will be accepted by Academic Admin Office and marked according to the guidelines given in your Student Handbook for this year.
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c)    Font size in the range of 11 to 12 points distributed to including headings and body text. Preferred typeface to be of a common standard such as Arial or Times New Roman for the main text.
d)    This is a portfolio based assignment, consisting of four portfolios. Each portfolio has sub questions to be answered.
e)    You are required to reference sources with Harvard Referencing Style format.
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 Remember to keep your coursework receipt.
































Outcomes and assessment criteria
Outcomes
Assessment criteria

On successful completion of this unit a learner will:
To achieve each outcome a learner must demonstrate the ability to:



1. Understand the importance of business processes in delivering outcomes based upon business goals and objectives
1.1  evaluate the interrelationship between the different processes and functions of the organisation

1.2 justify the methodology to be used to map processes to the organisation’s goals and objectives

1.3 evaluate the output of the process and the quality gateways



2 Be able to develop plans for own area of responsibility to implement operational plans

2.1 Design plans which promote goals and objectives for own area of responsibility.


2.2 write objectives, which are specific, measurable, achievable, realistic and time-based to align people and other resources in an effective and efficient way

2.3 implement appropriate systems to achieve objectives in the most efficient way, on time, to budget and meeting organisational standards of quality

2.4 carry out work activities meeting the operational plan through effective monitoring and control


3.Be able to monitor appropriate systems to improve organisational performance
3.1 design system to manage and monitor quality standards specified by the organisation


3.2 demonstrate a quality culture to ensure continuous monitoring, evaluation and development of the process


3.3 recommend improvements which align with the organisation’s objectives and goals and which result in improvements


3.4 report on the wider implications of proposed changes within the organisation


4 Be able to manage health and safety in the workplace
4.1 carry out risk assessments as required by legislation, regulation and organisational requirements ensuring appropriate action is taken


4.2 demonstrate that health and safety regulations and legislation applicable in specific work situations are correctly and effectively applied


4.3 carry out a systematic review of organisational health and safety policies and procedures in order to ensure they are effective and compliant


4.4 carry out practical application of health and safety policies and procedures in the workplace.



*Please see the Assignment Evaluation Sheet for Merit and Distinction criteria





 A portfolio is a container, a folder, a binder. It contains a series of entries or documents, often accumulated over a period of time. In this case, each entry into the portfolio isa document that containsone or more written pieces of work (usuallyquite small, but precisely focused), accumulated over a period of weeks to achieve your full portfolio

Assignment
Portfolio entries (to build your final portfolio of work):

Portfolio worksheet 1: Demonstrate understanding of interrelationships between organizational process and function.
(Individual) 450 words min.

a.    Describe the structure and culture of an organization and evaluate the inter-relationships between the different processes and functions of the organisation.

b.    Identify the processes and functions involved and show their relationship to mission, aims, objectives and culture of the organization.

c.     Define the methodology to be used to map processes to the organisation’s objectives and functions to  evaluate the output of the processes and analyse quality gateways.If the main functions and processes involved are unsatisfactory, propose another organizational structure that is more suitable for the development of the product or services.

(LO1: 1.1, 1.2,1.3,1.4)





(Individual) 750 words min.
As a Project Manager responsible for the opening of the new shop, you are contracted to prepare a report including the activities outlined below to successfully manage this major project of opening a new clothing retail outlet, ensuring that it opens on time, and within budget. The analysis should include all the areas given below:

a)    Develop plans which promote goals and objectives for the areas of responsibility and ensure plans are consistent with legal, regulatory and ethical requirements.

b)    Use Objectives which are specific, measurable, achievable, realistic and time based to align people and other resources in an effective and efficient way.

c)    Prepare and agree implementation plans which translate strategic targets into practical efficient and effective actions

d)    Manage work activities to prevent ineffective and inefficient deviations from the operational plan through effective monitoring and control

e)    Implement appropriate systems to achieve objectives and goals of the plan in the most effective and efficient way, on time and to budget and to meet organisational standards of quality to identify product or service specifications, cost and schedule baselines. In addition, identify organizational constraints and limitations.

(LO2: 2.1, 2.2,2.3,2.4)












Portfolio worksheet 3: Appropriate systems to improve organizational performance
(Individual)  500 words min
RUS Plc operates a chain of hotels. Its strategy has been to provide medium-priced accommodation for business people during the week and families at weekends.
The market has become increasingly competitive and RUS plc has decided to change its strategy. In future, it will provide ‘a high-quality service for the discerning guest’.
You are required to answer the following questions:

a.    What is quality, quality management and quality standard? How is quality standard specified by an organizationand how can it be managed and monitored?

b.    How can you demonstrate a quality culture to ensure continuous monitoring, evaluation and development of the process?

c.    Recommend improvements which align with the organisation’s objectives and goals and which result in improvements

d.    Report on the wider implications of proposed changes within the organisation.

(LO3: 3.1, 3.2,3.3,3.4)

Portfolio worksheet 4: Health and safety management.
(Individual) 750 words min
ABC is a construction company and you are newly appointed manager responsible
for health and safety at work. How would you carry out the following tasks:

a.    Carry out risk assessments as required by legislation, regulation and organisational requirements ensuring appropriate action is taken.

b.    Demonstrate that health and safety regulations and legislation applicable in specific work situations are correctly and effectively applied.

c.    Carry out a systematic review of organisational health and safety policies and procedures in order to ensure they are effective and compliant


d.    Carry out practical application of health and safety policies and procedures in the workplace.

(LO4: 4.1, 4.2. 4.3,4.4)



Preparing your assignment
Your assignment must strike a balance between theory and practice. Your work must avoid bland description of what is already stated in the case scenarios; description should be limited to what is absolutely necessary to emphasise a point of view or make your analysis clear. Similarly, you should not simply regurgitate theories in your assignment with no practical application of them. You should show due diligence in writing your assignment to ensure that it reflects the highest standard of presentation.
Other key considerations
  • Your assignment must include a cover page with title, student name and number, student contact details (email & mobile phone number), date, word count, and contents page with page numbers.


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