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LEARNING OUTCOMES
ASSESSMENT CRITERIA
1 Understand the principles supporting leadership and management
1.1 Analyse how leadership and management theories may be applied
1.2 Assess the influence of an organisation’s culture on its leadership styles and management practices
1.2 Organisation’s culture could be values, systems, beliefs, working language, norms
1.3 Assess the influence of an organisation’s structure on its leadership styles and management practices
1.4 Analyse how theories of motivation may be applied in the practice of leadership
1.4 Theories of motivation may include:
- classical management
- human relations Learners to demonstrate use of analysis and application of chosen theories.
1.5 Evaluate the role of stakeholder engagement in leadership and management
1.6 Assess the suitability of a range of leadership styles and management practices to the culture of an organisation
2 Be able to engage and inspire stakeholders and colleagues
2.1 Display behaviours and attitudes that show a commitment to the achievement of an organisation’s goals
2.2 Display behaviours and attitudes that show a commitment to the fulfilment of an organisation’s vision and the expression of its values
2.2 Behaviours and attitudes may include:
- Honesty
- Trustworthiness
- Reliability
- Sincerity
- Professionalism
2.3 Identify who stakeholders are and the nature of their interest
2.4 Take action to ensure that colleagues and other stakeholders understand their role in achievement of organisational objectives
2.5 Win the trust and support of colleagues and other key stakeholders through exemplary performance and behaviour
2.5 Performance and behaviour should refer to aspects which go beyond expectations agreed in service offers, job descriptions or contracts
2.6 Take action to maintain morale through difficult times
2.7 Take action to secure the on-going commitment of colleagues and other key stakeholders
3 Be able to deliver results
3.1 Make planning and resourcing decisions that optimise the available resources, skills and expertise
3.2 Use delegation techniques whilst delivering targets
3.2 Delegation techniques may include,
- Selecting an individual/team with suitable skills, resources and expertise
- Providing clear instructions and monitoring progress.
3.3 Empower individuals to take responsibility for their decisions and actions within agreed parameters
3.4 Adapt plans, priorities and resource allocations to meet changing circumstances and priorities