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(1) Select a technology from 1850 to the present. Describe how it has affected industrial productivity. (250 words)
(2) Identify the transformation that takes place in a restaurant. (Note: Transformation is a term of art in operations management. See p. 198 in the 7th edition of the Heizer and Render text, or p. 256 in the 8th edition.) (250 words)
(3) The computer – especially the PC – is believed to be responsible for much of the increased productivity in the 1990s. What do you think will be the “next big thing” to have a major impact on national and global productivity? (200 words)
(4) What is the role of the World Trade Organization (WTO)? Do you see it as primarily good or bad for the U.S? (200 words)
(5) Identify one discipline and one technology that you think will contribute in a major way to the future development of OM and describe why they will contribute. (300 words)
