Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1 | Prepare to manage rail passenger operations | 1.1 | Goals of rail passenger operations are identified and explained |
1.2 | Principal factors involved in rail passenger operations are identified and outlined |
1.3 | Hazards are identified, risks are assessed and control measures are implemented |
1.4 | Hardware, staff and information resources for rail passenger operations are identified and obtained |
1.5 | Methods by which rail passenger operations can be measured are identified and implemented |
1.6 | Australian and international standards used in rail passenger operations are identified, explained and followed |
2 | Optimise rail passenger operations | 2.1 | Factors that contribute to optimal rail passenger operations are identified and explained |
2.2 | Strategies for ensuring optimal rail passenger operations are maintained, are developed and implemented |
2.3 | Methods by which optimal rail passenger operations can be measured are developed and applied |
2.4 | Information and decision support systems that aid optimal rail passenger operations are identified, explained and used |
3 | Incorporate rail passenger safety requirements into organisational safety management system | 3.1 | SMS elements that contribute to rail passenger operations are identified and explained |
3.2 | Plans used to implement staff safeworking practices in passenger operations are identified and explained |
3.3 | Communications protocols used to implement plans for safe passenger operations are identified, explained and applied |
3.4 | Hardware equipment used in pro-active safe passenger operations is identified, explained, obtained and maintained |
3.5 | Staff resources used in safe passenger operations are identified, explained and obtained |
4 | Develop and implement rail passenger emergency response procedures | 4.1 | Emergency equipment used in event response is confirmed and documented |
4.2 | Rail passenger emergency response procedures are communicated to relevant personnel in accordance with organisational policies and procedures |
4.3 | Post event reporting requirements are identified, explained and documented |
4.4 | Rail passenger emergency response training requirements are planned and actioned in accordance with organisational policies and procedures |
