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MGT
230 Final Exam
1).
Planning involves which of the following?
2). _______ is specifying the
goals to be achieved and deciding in advance the appropriate actions needed to
achieve those goals.
3). Advances in genetic engineering
and biotechnology are expected to produce some food products that will become
available year-round even in northern climates. These changes will provide
grocers with an opportunity to reduce their shipping costs while at the same
time, offering fresher produce to their customers. These advances are an
example of changes in the
4). _________ trends regarding how
people think and behave have major implications for management of the labor
force, corporate social actions, and strategic decisions about products and
markets.
5).Which of the following is a step
in the decision-making process?
6).Which is a step in the
decision-making process?
7).The targets or ends the manager
wants to reach are called
8).In the _______________ stage of
the planning process, managers should weigh the advantages, disadvantages, and
potential effects of each alternative goal and plan.
9).Tactical planning would include
which of the following?
10).The internal analysis component
of the strategic management process assesses the organization’s
11).Suppose you face a question
regarding how to handle a defective piece of equipment that your company sold.
To tell the customer would cost you a substantial amount of money, but if the
equipment fails, it could lead to serious injury of the customer. You decide to
disclose the defect and suggest alternatives to eliminate the risk of injury.
This decision employs which ethical approach?
12).Your organization faces an
ethical question. There has been a problem with your accounting process that
has resulted in lower profits being reported than were actually earned. You are
attending a meeting where senior management is deciding how to handle the
situation. The people at the table have varying views of what action to take
and why. John wants to report the error immediately because he believes that it
is the right thing to do and that will keep them all out of jail. Bruce wants
to report the error because it is the honest thing to do. After hearing his
colleagues` opinions, Carlos says he wants to report the error as well because
he believes the group is right. Carlos is using which ethical system for his
decision making?
13).In the study by Lawrence and
Lorsch, companies in complex, dynamic environments developed _____ levels of
differentiation; and _____ levels of integration.
14).An aspect of the organization’s
internal environment created by job specialization and the division of labor is
called
15).An organization with
departmentalization that groups units around products, customers, or geographic
regions is called a
16).Which of the following
statements about matrix organizations is true?
17).An organization with
departmentalization that groups units around products, customers, or geographic
regions is called a
18).Sports International (SI) began
business by making shoes for athletes. They soon expanded into making shoes for
non-athletic purposes. They now manufacture and distribute clothing, sporting
equipment, and protective sports gear worldwide. They are departmentalized by
products sold to serious athletes, products sold to "weekend"
athletes and products sold to sports teams. SI has utilized which form of
departmentalization?
19).The trait known as leadership
motivation suggests that great leaders
20).A leadership perspective that
attempts to identify what effective leaders do and the behaviors they exhibit
is referred to as the
21).__________ leadership invites
colleagues at the same level to solve problems together.
22).Leaders who relate to others to
serve their needs and enhance their personal growth while strengthening the
organization are known as
23).The basic goal of managing
diversity is to:
24).Future trends in the labor force
include a
25).Behavior that gives purpose and
meaning to organizations, while envisioning and creating a positive future, is
known as
26).The correspondence between
actions and words that include characteristics such as honesty and credibility
is known as
27).Owners from two businesses have
asked you which type of control system they should utilize. To help you make
your decision, they have each provided a brief description of their
organization. Alpha Omega, Inc., is a large corporation built in the 1950s. They
produce chemical concentrates for industrial cleaning. Their organization uses
a strict set of rules and regulations with their workforce. They have the
ability to track a large amount of data using statistical techniques.
Mid-Atlantic Health is a regional medical center. mgt 230 week 5 final. They
want to use a control system that will allow them to tie pricing of services
and profits to specific services in the medical center. The control systems
that should be used in the scenarios above were developed by
28).Your manager is speaking to a
group of employees about a problem in your department. Employees are not
complying with the rules regarding clocking in and clocking out each day. The
rules in this situation are very important as employees will not receive their
correct pay if the clocking procedures are not followed. There are three
suggestions being considered to address this problem.
29).Suppose you are interviewing the
CEO of a large company. The CEO is telling you about his or her job as a manager
and how he or she spends time. Using the description below, which function of
management is the CEO most likely describing in this example?
"My job, for some part of each
day, is to empower our employees to think of things in new and different ways,
not just to come to work and complete the tasks on a list."
30)."Every six months or so, my
senior management team and I meet to discuss the goals that will be achieved
over the next year, three years, and beyond. We then make sure we are clear on
who will take responsibility to see that the appropriate actions are undertaken
to achieve our goals within the time frame we set."