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1 Plan for quality assurance activities 1.1 Products and services to be quality assured and required resources, are identified
01 / 10 / 2021
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Elements and Performance Criteria
Elements describe the essential outcomes.
Performance criteria describe the performance needed to demonstrate achievement of the element.
Plan for quality assurance activities
Products and services to be quality assured and required resources, are identified
Objectives of the quality assurance activities are determined and discussed with those responsible for carrying them out
Proposed methods and techniques to be applied are confirmed and implemented
Implement quality assurance procedures
Resources required to carry out the quality assurance plan efficiently and effectively are accessed
Quality assurance activities are supported as required
Quality of operations, services or products is monitored and adjusted as required to meet organisational specifications and standards
Variations in the quality of operations, services or products from required standards are detected and reported in accordance with organisational procedures
Problems that affect or could potentially affect quality are identified and solutions are posed and reported to relevant person
Records are kept according to organisational quality assurance policy and procedures
Evaluate quality assurance procedures
Outcomes of implementing quality assurance procedures are evaluated against organisational specifications and standards
Suggestions for improving quality assurance procedures are made in accordance with organisational policy and procedures
Outcomes of the quality assurance activities are discussed with relevant parties and recommendations are made to ensure quality is maintained