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1 Locate relevant information Identify and locate information required by teams

01 / 10 / 2021 Essays & Coursework 1

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Unit Sector

Management and Leadership – Frontline Management

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Locate relevant information

1.1 Identify and locate information required by teams

1.2 Acquire and review information according to organisational procedures

1.3 Apply plans and procedures to obtain information which is not immediately available/accessible

2 Collect and report information

2.1 Collect information relevant to the needs of teams in an adequate and timely manner

2.2 Ensure information acquired is in a format suitable for analysis, interpretation and dissemination

2.3 Use information to identify and report relevant trends and developments to relevant personnel, within the limits of own role

3 Use information systems

3.1 Effectively use management information systems to store and retrieve data

3.2 Use available technology to manage information effectively

3.3 Report recommendations for improving information system to designated persons and/or groups

4 Support preparation of business plan and/or budgets

4.1 Effectively utilise the contribution of the work team when preparing business plans and/or budgets to gain support for outcomes

4.2 Present and record information to support preparation of business plans and/or budgets in accordance with organisation’s guidelines and requirements

4.3 Follow contingency plans when alternative action is required

5 Support preparation of resource proposals

5.1 Consult with colleagues to collect resource planning data as required

5.2 Report estimated resource needs and usage according to organisational requirements as necessary

5.3 Facilitate resourcing within limits of own role



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