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Learning outcomes
There are three outcomes to this unit. The learner will:
1. Be able to prepare to lead meetings
2. Be able to chair and lead meetings
3. Be able to deal with post-meeting mattersOutcome 1 Be able to prepare to lead meetings
Outcome 1 Be able to prepare to lead meetings
The learner can:
1 identify the type, purpose, objectives, and background to a meeting
2 identify those individuals expected, and those required to attend a meeting
3 prepare for any formal procedures that apply to a meeting
4 describe ways of minimising likely problems in a meeting
5 take action to ensure that meeting documentation is prepared correctly and distributed
to the agreed people within the agreed timescale
Outcome 2 Be able to chair and lead meetings
The learner can:
1 follow business conventions in the conduct of a meeting
2 facilitate meetings so that everyone is involved and the optimum possible consensus is
achieved
3 manage the agenda within the timescale of the meeting
4 summarise the agreed actions, allocated responsibilities, timescales and any future
arrangements
Outcome 3 Be able to deal with post-meeting matters
The learner can:
1 take action to ensure that accurate records of a meeting are produced and distributed in
the agreed format and timescale
2 take action to ensure that post-meeting actions are completed
3 evaluate the effectiveness of a meeting and identify points for future improvement
