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Learning outcomes
There are two outcomes to this unit. The learner will:
1. Be able to carry out performance appraisals
2. Be able to support the learning and development of individual team members
Outcome 1 Be able to carry out performance appraisals
The learner can:
1 explain the purpose of performance reviews and appraisals
2 explain techniques to prepare for and carry out appraisals
3 provide a private environment in which to carry out appraisals
4 carry out performance reviews and appraisals in accordance with organisational policies
and procedures
5 provide clear, specific and evidence based feedback sensitively
6 agree future actions that are consistent with appraisal findings and identified
development needs
Outcome 2 Be able to support the learning and development of individual team
members
The learner can:
1 describe training techniques that can be applied in the workplace
2 analyse the advantages and disadvantages of learning and development interventions
and methods
3 explain organisational learning and development policies and resource availability
4 review individuals’ learning and development needs at regular intervals
5 suggest learning and development opportunities and interventions that are likely to meet
individual and business needs
