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Unit aim
The aim of this unit is to provide learners with an understanding of the principles of
operational planning. It will also provide learners with the ability to develop and implement an
operational plan and to evaluate the effectiveness of it.
Learning outcomes
There are four outcomes to this unit. The learner will:
1. Understand the principles of operational planning
2. Be able to develop an operational plan
3. Be able to implement an operational plan
4. Be able to evaluate the effectiveness of an operational plan
Outcome 1 Understand the principles of operational planning
The learner can:
1 evaluate the use of risk analysis techniques in operational planning
2 explain the components of an operational plan
3 analyse the relationship between strategic and operational plans
4 evaluate the use of planning tools and techniques in the operational planning process
5 explain how to carry out a cost-benefit analysis
Outcome 2 Be able to develop an operational plan
The learner can:
1 identify specific, measurable, achievable, realistic and time-bound (SMART) objectives
and key performance indicators (KPIs)
2 identify evaluation mechanisms appropriate to the plan
3 take action to ensure that plans are consistent with organisational strategy, objectives,
values, policies and procedures
4 develop proportionate and targeted plans to manage identified risks
5 take action to ensure that plans complement and maximise synergy with other business
areas
6 adhere to organisational policies and procedures, legal and ethical requirements
Outcome 3 Be able to implement an operational plan
The learner can:
1 implement plans within agreed budgets and timescales
2 communicate the requirements of the plans to those who will be affected
3 revise plans in the light of changing circumstances in accordance with strategic
objectives and identified risks
Outcome 4 Be able to evaluate the effectiveness of an operational plan
The learner can:
1 conduct periodic reviews of the progress and effectiveness of the plans, using
information from a range of sources
2 report on the effectiveness of operational plans in the appropriate format
