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1 Contribute to implementation of operational plan 1.1 Collect and record details of resource requirements and report to relevant personnel

01 / 10 / 2021 Essays & Coursework 1

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Unit Sector

Management and Leadership – Frontline Management

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Contribute to implementation of operational plan

1.1 Collect and record details of resource requirements and report to relevant personnel

1.2 Ensure the operational plan contributes to the achievement of the organisation’s performance and business plan

1.3 Identify key performance indicators to measure own and work team’s performance

1.4 Undertake contingency planning as required

1.5 Support the development and presentation of proposals for resource requirements as necessary

2 Assist in recruiting employees and acquiring resources

2.1 Assist with employee recruitment and/or induction as required, within the organisation’s policies, practices and procedures

2.2 Acquire physical resources and services according to the organisation’s policies, practices and procedures, and in consultation with relevant personnel

3 Support operations

3.1 Identify and utilise performance systems and processes to assess team progress in achieving plans and targets

3.2 Compare actual productivity and performance with identified short-term budgets, targets and performance results

3.3 Identify and report unsatisfactory performance to relevant personnel, to enable action to be taken to rectify situation

3.4 Provide coaching to support individuals and teams to use resources effectively, economically and safely

3.5 Support consultation processes for development and/or variation of the operational plan as required

3.6 Present recommendations for variation to operational plans to relevant personnel

3.7 Follow performance systems, procedures and recording processes in accordance with organisation requirements



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