You are the Process Improvement Manager at your
organization. You have been assigned the project of identifying the
current performance levels of the establishment as well as a introducing
various process improvement strategies, such as Six Sigma, Lean
Manufacturing, etc., to improve the overall productivity of the
employees and the organization.
After reviewing the results of the employee survey, the senior
leadership team identified several areas for improvement. One of the
issues is the quality and safety in the production department.
The department managers meet with you to discuss implementing a safety
and quality process improvement process (PIP) within their departments.
You have expertise and experience in using quality processes as part of
organizational change and development. However, you want to use the most
current and effective methods, so you tell them you want to benchmark
state-of-the-art organizational process improvements.
Write a 5-7 page report that you can bring to the next department-level
meeting outlining what steps you will take to complete this project.
Research current methodologies and tools for improving organizational performance through quality improvement processes.
Prepare a high-level overview of methods, options, and recommendations
for the types of methods and tools that you believe will be best suited
to the situation.
Tie your recommendations to the organizational change effort being undertaken in the organization.
Use APA style.