When considering the purchase of a major software application, managers need to also consider the following potential downside:
oÂ Â Â It is typically more expensive than custom development.
oÂ Â Â The package seldom totally fits the company’s needs.
oÂ Â Â It takes much longer to implement because of the software’s complexity.
oÂ Â Â There is no documentation.
Which of the following is a primary reason for networking an organization’s computers together?
oÂ Â Â Creating silos
oÂ Â Â Sharing of data
oÂ Â Â Providing social media to employees
oÂ Â Â Increasing revenue
Which of the following is NOT typically the responsibility of an IT project manager?
oÂ Â Â Approve funds for the project
oÂ Â Â Oversee multiple project phases
oÂ Â Â Determine how long each development task will take
oÂ Â Â Form a project team with appropriate knowledge and skills
Which of the following statements about enterprise resource planning (ERP) systems is FALSE?
oÂ Â Â The modules of an ERP system are integrated through common definitions and a common database.
oÂ Â Â ERP systems are designed to support business processes that involve multiple functional units.
oÂ Â Â The modules of an ERP system are typically designed for companies operating in the U.S. only.
oÂ Â Â ERP systems are typically purchased from a software vendor.
All computers, including desktop and notebook microcomputers, midrange systems, mainframes, and supercomputers, are made up of the same six basic components. Which of the following lists is entirely made up of some of these basic components?
oÂ Â Â Bytes, bits, and input
oÂ Â Â Output, memory, and modem
oÂ Â Â Control unit, memory, and output
oÂ Â Â Controller, arithmetic/logical unit, and speakers
The __________ contains a set of longer-term objectives (often three to five years) that represent measurable movement toward the information vision and IT architecture and a set of associated major initiatives that must be undertaken to achieve these objectives.
oÂ Â Â business strategic plan
oÂ Â Â operational IS plan
oÂ Â Â strategic IS plan
oÂ Â Â information resource assessment
Information technology is described as pervasive in today’s world because:
oÂ Â Â Internet connectivity leads to increased privacy issues.
oÂ Â Â today’s technology tools are increasingly more complex.
oÂ Â Â today’s technology tools are becoming harder to use.
oÂ Â Â IT has become commonplace in the workplace and in many homes.
In the context of developing and using IT, what is the common flaw in ethical reasoning?
oÂ Â Â Ignoring the developers
oÂ Â Â Ignoring members of your organization
oÂ Â Â Ignoring members of your segment of society
oÂ Â Â Ignoring some affected parties
The data modeling guideline that specifies the business function, business division, and/or corporate coverage is called the:
oÂ Â Â objective.
oÂ Â Â scope.
oÂ Â Â outcome.
oÂ Â Â timing.
As defined in the textbook, the generic systems development life cycle consists of the following three phases:
oÂ Â Â requirements, design, and implementation.
oÂ Â Â definition, construction, and implementation.
oÂ Â Â specifications, development, and installation.
oÂ Â Â feasibility analysis, testing, and maintenance.
What is a customer relationship management system (CRM)? Support your answer with at least one example of a CRM.
Define what is meant by personal productivity software packages. Briefly discuss how personal productivity software packages (such as word processing, spreadsheets, and presentation graphics) are likely to be used by managers on a regular basis.
What is a security policy? Support your answer with an example of how this policy could help control information and legal risks.