0% Plagiarism Guaranteed & Custom Written

What is the average number of customers in the system?

05 / 03 / 2018 Assignment

This paper circulates around the core theme of What is the average number of customers in the system? together with its essential aspects. It has been reviewed and purchased by the majority of students thus, this paper is rated 4.8 out of 5 points by the students. In addition to this, the price of this paper commences from £ 45. To get this paper written from the scratch, order this assignment now. 100% confidential, 100% plagiarism-free.

Since the deregulation of the airline industry, fierce competition has forced Global Airlines to reexamine their operations for efficiency and economy. As part of their campaign to improve customer service, they have focused on passenger check-in operations at the terminal. Global operates a common check-in system wherein passengers for all Global’s flights line up in a single “snake line.” The arrival rate is estimated to be 52 passengers per hour. The check-in process takes an average of three minutes. Agents are paid $20 an hour. The customer relations department estimates that every minute a customer spends waiting in line to be checked in, it costs Global $1 due to missed flights, customers’ dissatisfaction, and loss of future business.

Assume that interarrival and service times are exponentially distributed.

a. How many agents should Global staff?

b. What is the average waiting time in line?

c. What is the average number of customers in the system?

d. What is the average number of customers that are in service?


100% Plagiarism Free & Custom Written


International House, 12 Constance Street, London, United Kingdom,
E16 2DQ

Company # 11483120

STILL NOT CONVINCED?

We've produced some samples of what you can expect from our Academic Writing Service - these are created by our writers to show you the kind of high-quality work you'll receive. Take a look for yourself!

View Our Samples

Benefits You Get

  • Free Turnitin Report
  • Unlimited Revisions
  • Installment Plan
  • 24/7 Customer Support
  • Plagiarism Free Guarantee
  • 100% Confidentiality
  • 100% Satisfaction Guarantee
  • 100% Money-Back Guarantee
  • On-Time Delivery Guarantee
FLAT 25% OFF ON EVERY ORDER. Use "FLAT25" as your promo code during checkout