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Case Study 1
In some of the modules throughout this course, you will be
assigned a case study. These case studies represent real-world problems you
could possibly face. These cases are designed to build on the material we have
covered during the module. Read each case study carefully before beginning your
work. Your response must be well thought-out and complete in content when
For this module, you are to:
1. Read Case 1,
“West Florida Regional Medical Center.”
2. Respond to
Assignment Questions 1, 2, and one additional question from those found at the
end of the case.
Note: This case is one of a series looking at the
implementation of TQM, usually called Continuous Quality Improvement (CQI) in
health care organizations. It is essential that you relate textbook material to
Save your assignment with your name in the file name. For
example, JohnSmith_mod1.docx. Your assignment will be assessed using the Case
Study 1 rubric. Submit your assignment via the course Dropbox no later than
Sunday 11:59 PM EST/EDT.