This paper circulates around the core theme of Refund claim application processes are completed to ensure transaction details are recorded together with its essential aspects. It has been reviewed and purchased by the majority of students thus, this paper is rated 4.8 out of 5 points by the students. In addition to this, the price of this paper commences from £ 79. To get this paper written from the scratch, order this assignment now. 100% confidential, 100% plagiarism-free.
Elements and Performance Criteria
Elements describe the essential outcomes.
Performance criteria describe the performance needed to demonstrate achievement of the element.
Prepare for financial transactions
Float, goods and services are prepared in accordance with workplace policies and procedures
Point of sale is established to meet workplace requirements and standards
Promote products and services
Strategies to promote products and services are developed in accordance with workplace policies and procedures
Strategies to promote products and services are implemented in accordance with workplace procedures
Sell products or services
Product knowledge is applied when answering customer inquiries
Sales transactions are conducted in a courteous manner to the customer’s satisfaction
Price is correctly calculated and charged, and correct change and receipt are issued
Claim for refund is substantiated in accordance with company procedures
Refund claim application processes are completed to ensure transaction details are recorded
Refunds are correctly calculated and issued in a courteous manner
Reconcile financial transactions
Value of money and vouchers issued and refunded are calculated to enable reconciliation against total sales to validate cash on hand
Money, goods, service entitlements and reconciliation documents are secured in accordance with workplace requirements