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Administration – General Administration
Elements and Performance Criteria
Elements describe the essential outcomes.
Performance criteria describe the performance needed to demonstrate achievement of the element.
1 Prepare for meetings
1.1 Develop agenda in line with stated meeting purpose
1.2 Ensure style and structure of meeting are appropriate to its purpose
1.3 Identify meeting participants and notify them in accordance with organisational procedures
1.4 Confirm meeting arrangements in accordance with requirements of meeting
1.5 Despatch meeting papers to participants within designated timelines
2 Conduct meetings
2.1 Chair meetings in accordance with organisational requirements, agreed conventions for type of meeting and legal and ethical requirements
2.2 Conduct meetings to ensure they are focused, time efficient and achieve the required outcomes
2.3 Ensure meeting facilitation enables participation, discussion, problem-solving and resolution of issues
2.4 Brief minute-taker on method for recording meeting notes in accordance with organisational requirements and conventions for type of meeting
3 Follow up meetings
3.1 Check transcribed meeting notes to ensure they reflect a true and accurate record of the meeting and are formatted in accordance with organisational procedures and meeting conventions
3.2 Distribute and store minutes and other follow-up documentation within designated timelines, and according to organisational requirements
3.3 Report outcomes of meetings as required, within designated timelines