1 Strategic Leadership: Managing the Strategy-Making Process for Competitive
principal driver (s) of shareholder value is (are)
competitive advantage is considered to be a sustained competitive advantage
first step in the strategic management process is
planned to cut prices at his bicycle shop, but when a competing shop began to
offer free repairs, Aaron decided to copy them. Aaron’s new strategy—offer free
repairs—is an example of a (n)
scenario approach to strategic planning involves
of the following cognitive biases occurs when decision makers commit even more
resources when they receive feedback that the project is failing?
Wrapp’s ideas about the astuteness of political power suggest that successful
of the following is NOT a characteristic of well-constructed goals?
primary goal of a SWOT analysis is to
errors in the decision-making process are caused by
of the following is NOT a characteristic of emotional intelligence?