The scenario is that you have been made pharmacist-in-charge (PIC) of an independent pharmacy (comprising 2 other pharmacists and 5 assistants), in an Adelaide hills town. There is one other pharmacy at the other end of the town. The clientele consists of middle –class families and retirees who are moving in to the nearby new housing developments, as well as farmers.
Spend about 450- 500 words on each of the following topics:
i. Workplace Health and Safety: Outline explicitly, with examples, how you would apply workplace health and safety measures for both staff and customers in the above-mentioned pharmacy.
ii. Teams: Explain how you would increase team cohesiveness within the pharmacy.
iii. Leadership: Outline how you would attempt to develop a charismatic leadership style to lead the staff, comprising the 2 other pharmacists and 5 assistants, giving details.
iv. Marketing: How will you ensure that customers will choose your pharmacy rather than another? ( Ensure you refer to the scenario)
v. Motivation: Luke, one of the 5 pharmacy assistants, is in his mid-twenties, and has been at the pharmacy for 6 months. It is his fifth job, having worked in sales for a Telco, and behind the bar in pubs mainly in Bali and London. He enjoys chatting with customers on the shop floor, particularly the females around his age, but seems bored with the routine of assisting with the dispensary of scripts and managing stock. His knowledge of pharmacy products seems quite limited, as he often asks the other female assistants, or that is the reason he gives you for why he seems to spend so much time chatting with them. Since the store is open 7 days a week there needs to be some flexibility regarding availability, but Luke always has reasons to not work on Saturday and Sunday mornings. He tends to sometimes appear unshaven and says it is his “look”. In the