With the rising demands of a successful football program, the campus
police chief at Southwestern University, Greg Frazier wants to develop a
2-year plan that involves a request for additional resources.
The SWU department currently has 26 sworn officers. The size of the
force has not changed over the past 15 years, but the following changes
have prompted the chief to seek more resources:
_ The size of the athletic program, especially football, has increased.
_ The college has expanded geographically, with some new research
facilities and laboratories now miles away from the main campus.
_ Traffic and parking problems have increased.
_ More portable, expensive computers with high theft potential are dispersed across the campus.
_ Alcohol and drug problems have increased.
_ The size of the surrounding community has doubled.
_ The police need to spend more time on education and prevention programs.
The college is located in Stephenville, Texas, a small town about 30
miles southwest of the Dallas/Forth Worth metroplex. During the summer
months, the student population is around 5,000. This number swells to
20,000 during fall and spring semesters. Thus demand for police and
other services is significantly lower during the summer months. Demand
for police services also varies by:
_ Time of day (peak time is between 10 p.m. and 2 a.m.).
_ Day of the week (weekends are the busiest).
_ Weekend of the year (on football weekends, 50,000 extra people come to campus).
_ Special events (check-in, checkout, commencement).
Football weekends are especially difficult to staff. Extra police
services are typically needed from 8 a.m. to 5 p.m. on five football
Saturdays. All 26 officers are called in to work double shifts. More
than 40 law enforcement officers from surrounding locations are paid to
come in on their own time, and a dozen state police lend a hand free of
charge (when available). Twenty-five students and local residents are
paid to work traffic and parking. During the last academic year (a
9-month period), overtime payments to campus police officers totaled
Other relevant data include the following:
_ The average starting salary for a police officer is $28,000.
_ Work-study and part-time students and local residents who help with traffic and parking are paid $9.00 an hour.
_ Overtime is paid to police officers who work over 40 hours a week
at the rate of $18.00 an hour. Extra officers who are hired part time
from outside agencies also earn $18.00 an hour.
_ There seems to be an unlimited supply of officers who will work for the college when needed for special events.
_ With days off, vacations, and average sick leave considered, it
takes five persons to cover one 24-hour, 7-day-a-week position.
The schedule of officers during fall and spring semesters is:
First shift (7 a.m.–3 p.m.)
Second shift (3 p.m.–11 p.m.)
Third shift (11 p.m.–7 a.m.)
Staffing for football weekends and special events is in addition to
the preceding schedule. Summer staffing is, on average, half that
shown. Frazier thinks that his present staff is stretched to the limit.
Fatigued officers are potential problems for the department and the
community. In addition, neither time nor personnel has been set aside
for crime prevention, safety, or health programs. Interactions of police
officers with students, faculty, and staff are minimal and usually
negative in nature. In light of these problems, the chief would like to
request funding for four additional officers, two assigned to new
programs and two to alleviate the overload on his current staff. He
would also like to begin limiting overtime to 10 hours per week for each
Which variations in demand for police services should be considered
in an aggregate plan for resources? Which variations can be accomplished
with short-term scheduling adjustments?
Evaluate the current staffing plan. What does it cost? Are 26 officers sufficient to handle the normal workload?
What would be the additional cost of the chief’s proposal? How would you suggest that he justify his request?
How much does it currently cost the college to provide police
services for football games? What would be the pros and cons of
completely subcontracting this work to outside law enforcement agencies?
Propose other alternatives.