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Finalise event preparations. 1.1.Check final arrangements for event and address any discrepancies or outstanding matters.

01 / 02 / 2019 Essays & Coursework

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Unit Sector

Events

Elements and Performance Criteria

ELEMENTS 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Finalise event preparations.

1.1.Check final arrangements for event and address any discrepancies or outstanding matters.

1.2.Analyse event requirements and develop plans and procedures for event staging.

1.3.Prepare and collate operational documentation to facilitate effective on-site management, and distribute to relevant personnel.

1.4.Develop and provide event briefings to relevant personnel in advance of event.

1.5.Minimise use of printed materials and maximise electronic transmission of documents to reduce waste.

2. Oversee event set-up.

2.1.Establish on-site contact with contractors and reconfirm all requirements.

2.2.Assess all aspects of event set-up against prearranged service agreements and check for safety and ease of attendee access.

2.3.Identify deficiencies and discrepancies and take prompt action to resolve.

2.4.Conduct final briefing on event operational details, including communication and control mechanisms.

3. Monitor event operation.

3.1.Monitor event operation through observation and communication with relevant personnel to ensure effective delivery of services.

3.2.Identify and quickly evaluate operational problems as they arise and take prompt action to resolve.

3.3.Monitor compliance with environmental and social sustainability procedures to ensure minimal impacts.

3.4.Liaise with client throughout event to ensure satisfaction with service delivery and make necessary adjustments.

4. Oversee event break-down.

4.1.Ensure event break-down is completed according to agreements.

4.2.Check and sign invoices according to contractor agreements.

4.3.Debrief relevant personnel to improve future event service delivery.

5. Evaluate operational success of event.

5.1.Obtain feedback from customers and seek input from personnel and contractors on event operations.

5.2.Reflect on and evaluate operational problems.

5.3.Provide recommendations for improvements to future event management practices.




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