Communication Affects Relationships in the Work

1.1    
 Identify the different reasons people communicate 
SHC31.1.2     Explain how communication affects relationships in the work setting
SHC31. 2.2    Describe the factors to consider when promoting effective communication?
SHC31.3.1    Explain how people from different backgrounds may use and/or interpret Communication methods in different ways?
SHC31.3.2     Identify barriers to effective communication?
SHC31.3.5    Explain how to access extra support or services to enable individuals to 
Communicate effectively?
SHC31.4.1    Explain the meaning of the term confidentiality?
SHC31. 4.3    Describe the potential tension between maintaining an individual’s
Confidentiality and disclosing concerns?


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