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Case Study Questions
1. In order to help EEI management, define what information systems are and briefly explain how
information systems are important to future operations at EEI. While answering this question,
explore the different kinds of information systems that could be beneficial to any small business. 2. Identify and list the specific opportunities and problems related to EEI, from both business and
systems perspectives. As a consultant, please consider the information from the case materials
and your relevant experience in the international education market. List these opportunities and
problems in order of priority. 3. With reference to your findings in item 2, what are the key information requirements of EEI?
Discuss how the information would enhance EEI’s competitive position. 4. Which information systems can help EEI in fulfilling the information requirements, managing their
business, developing on the possible opportunities, resolving the problems and making business
decisions? 5. Explain how EEI could strategically utilise the internet, intranet and extranet to engage with key
stakeholders, including its employees, clients and business partners, and fulfil communication and
collaboration requirements. 6. “Change management” is an important concept to business organisations. How could EEI best
manage the organisational changes that would occur with the implementation of the information
systems you are proposing? 7. For various stakeholders at EEI, what are some of the possible security and ethical issues that may
arise with the use of the proposed information systems? What could be done to resolve such