This paper circulates around the core theme of Access and update visitor information. 1.1.Identify and access sources of visitor information. together with its essential aspects. It has been reviewed and purchased by the majority of students thus, this paper is rated 4.8 out of 5 points by the students. In addition to this, the price of this paper commences from £ 79. To get this paper written from the scratch, order this assignment now. 100% confidential, 100% plagiarism-free.
Elements and Performance Criteria
Elements describe the essential outcomes.
Performance criteria describe the performance needed to demonstrate achievement of the element.
1. Access and update visitor information.
1.1.Identify and access sources of visitor information.
1.2.Obtain general information on local facilities, products and services to meet different visitor needs.
1.3.Share information with colleagues to support the efficiency and quality of service.
1.4.Identify and use opportunities to update and maintain local area knowledge.
2.Provide information to visitors.
2.1.Identify specific information and assistance needs of visitors, including those with special needs.
2.2.Provide appropriate scope and depth of information to meet visitor needs.
2.3.Identify and use opportunities to promote internal products and services.
3. Seek feedback on information provision.
3.1.Proactively seek visitor feedback to ensure required information has been provided.
3.2.Follow procedures for any formal visitor evaluation.
3.3.Provide information on visitor feedback to relevant colleagues.