a) Describe a current ban or recall

a) Describe a current ban or recall
b) What are the safety standards for one common household product?
c) What is the safety concern with ‘button’ batteries?

10. Visit the website:  http://www.accc.gov.au and type ‘Warranties and Refunds – a guide for consumers and business’ into the ‘search’ field on the page.  Download the pdf booklet, however DO NOT print the resource.  Using the information given, prepare an outline of:

a)    Consumers’ legal rights
b)    Disputes about services
c)    Resolving problems with businesses


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